Local Dispatcher Automotive Parts ~ Mt.Pleasant

AWI LEASING LLC•Mount Pleasant, MI

37d•Onsite

About The Position

Auto Value’s store in Mt. Pleasant, Michigan, is seeking a full-time local dispatcher. This fast-paced, in-store sales and customer-service position organizes customer orders and deliveries and offers training opportunities for advancement. The dispatcher manages 3–4 people during the shift and works Monday through Friday, including one Saturday per month, on an 8-hour day shift.

Requirements

Previous experience in the automotive field.
Valid driver’s license.
No major driving violations.
No more than two moving violations in the past 3 years if over 25 years of age, or in the past 5 years if under 25 years of age.
No more than one at-fault accident.
At least 18 years of age.
Pass a physical and drug screen.
Able to lift and carry up to 50 pounds with both arms.
Strong computer skills.
Highly effective communication skills across multiple avenues, including clear and professional oral and written communication.
Ability to handle high-stress situations professionally with a customer-service attitude.
Ability to multitask and complete items efficiently.
Ability to adapt to and anticipate needs in a fast-paced environment.
Strong individual work ethic and team-player mentality.

Nice To Haves

Automotive knowledge is encouraged.

Responsibilities

Schedule and dispatch store delivery drivers.
Facilitate inter-store transfer orders, including arranging shipment and receipt, routing orders to their final destinations, and ensuring they are sent out on schedule.
Provide support to drivers.
Resolve customer concerns and issues.
Provide information and documentation for invoicing.
Ensure vehicle maintenance and repairs are completed on time and as needed.
Cover the store counter position when needed.
Complete returns processing and store cycle counts daily.
Manage 3–4 people during the shift.