Local Dispatcher

Quad • Sussex, WI

1d

About The Position

The Local Dispatcher coordinates, communicates with, and directs the local fleet of Class A CDL drivers to meet business needs. The role troubleshoots driver problems, traffic issues, and mechanical failures, and communicates outcomes to appropriate parties. It manages local Wisconsin fleet pickups and deliveries, monitors load requests and deadlines, facilitates special delivery needs, and supports customer delivery objectives through communication with drivers, load planners, and other departments.

Requirements

• High school diploma or equivalent; appropriate education and/or experience may be substituted on an equivalent basis.
• Strong verbal and written communication skills.
• Well-developed interpersonal skills.
• Strong time management and organizational skills.
• Ability to prioritize and be detail-oriented.
• Ability to think logically and make sound decisions.
• Ability to work with limited supervision, multitask, and demonstrate strong initiative.
• Ability to communicate and interact effectively with people from multifunctional and diverse backgrounds.
• Ability to build strong working relationships with employees at all levels across business groups.
• Solid current knowledge of DOT regulations.
• Demonstrated proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Must be able to work extended hours, holidays, and weekends as needed.

Nice To Haves

• One or more years of experience in a transportation or truck dispatching environment is preferred.

Responsibilities

• Develop, administer, coordinate, and manage pickups and deliveries for the local Wisconsin fleet of trucks.
• Use independent discretion to prioritize job responsibilities and meet aggressive deadlines.
• Monitor load requests, including pickup locations, delivery locations, pickup dates, and required delivery dates and times.
• Identify, evaluate, and facilitate special pickup and delivery needs.
• Ensure consistent application of and compliance with DOT regulations and hours of service.
• Facilitate customer delivery objectives in a timely and effective manner through constant, direct communication with drivers, load planners, and other departments as needed.
• Assist delivery services with tracking pickups and deliveries as needed.
• Troubleshoot driver problems, traffic issues, and mechanical failures, and communicate outcomes to appropriate parties.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED