Local Dispatcher Automotive Parts ~ Volo, IL

AUTO WARES INC GROUP•Round Lake Beach, IL

1d•$15 - $16•Onsite

About The Position

Bumper to Bumper is seeking a full-time Local Dispatcher for its Volo, Illinois store. This in-store sales and customer service position focuses on organizing customer orders and deliveries in a fast-paced environment. The role offers training opportunities for advancement; automotive experience or knowledge is encouraged. The schedule is mid-morning through store closing, with rotating Saturdays. Store hours are Monday through Friday, 8 a.m. to 6 p.m., and Saturday, 8 a.m. to 2 p.m.

Requirements

Strong computer skills.
Highly effective communication through multiple avenues.
Ability to handle high-stress situations professionally with a customer-service attitude.
Ability to multitask and complete work efficiently.
Ability to adapt and anticipate needs in a fast-paced environment.
Strong individual work ethic and a team-player mentality.
Previous experience in the automotive field.
Valid driver's license.
No major driving violations.
No more than two moving violations in the past three years if over age 25, or in the past five years if under age 25.
No more than one at-fault accident.
At least 18 years of age.
Pass a background check and drug screen.
Ability to lift and carry up to 50 pounds with both arms.

Nice To Haves

Automotive experience or knowledge is encouraged.

Responsibilities

Schedule and dispatch store delivery drivers.
Facilitate inter-store transfer orders, including shipping, receiving, routing them to their final destinations, and ensuring they go out on schedule.
Provide support to drivers.
Resolve customer concerns and issues.
Provide information and documentation for invoicing.
Communicate clearly and professionally, both orally and in writing.
Ensure vehicle maintenance and repairs are completed on time and as needed.
Cover the store counter when needed.
Complete returns processing and store cycle counts daily.