Lobby Supervisor

Albertsons Companies • Ontario, OR

8d

About The Position

The Lobby Supervisor role is described through duties listed for a Customer Service Clerk. The employee provides high-quality customer service in accordance with company standards and policies. Duties include operating electronic scanning cash registers, taking payment for purchases, honoring discounts and coupons, helping customers with Loyalty Program questions or sign-ups, and bagging items. The role also involves operating machines for money orders, lottery tickets, and wire transfers; processing returns; selling gift cards and lottery tickets; and handling other transactions as needed. The employee maintains cleanliness of the Customer Service Desk and front area, replenishes display areas, and follows the uniform and grooming policy.

The description is intended to outline the general nature of the work; responsibilities and skills may vary by store, and the official job description will be provided during the application process. Employees must follow company, division, and store policies and applicable laws.

Requirements

• Prior customer service skills or related experience.
• Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
• Ability to handle stressful and complex situations calmly and professionally.
• Ability to understand and follow instructions and communicate effectively with customers and team members.
• Ability to multitask in a fast-paced environment and maintain a clean, organized work area.
• Ability to work independently and as part of a large team.
• Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Responsibilities

• Provide customer service in accordance with company standards and policies.
• Operate electronic scanning cash registers and receive payments for purchases.
• Honor discounts and coupons, assist customers with Loyalty Program questions or sign-ups, and bag items.
• Operate machines to sell money orders and lottery tickets and to transfer funds by wire.
• Process customer returns and sell gift cards and lottery tickets.
• Handle other customer transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area of the store.
• Replace stock in display areas.
• Adhere to the uniform and grooming policy.
• Comply with Company, Division, and Store policies and applicable laws.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation / Paid Time Off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed