Lobby/Public Space Attendant

Pyramid Global Hospitality•Excelsior Springs, MO
•Onsite

About The Position

The Lobby/Public Space Attendant joins the Housekeeping team at The Elms Hotel & Spa in Excelsior Springs, Missouri. This role helps create a memorable guest experience by maintaining clean, welcoming public spaces and assisting room attendants. The position contributes to the hotel’s cleanliness and guest service by working collaboratively, following department procedures, and responding helpfully to guests and team members.

Requirements

  • Open availability, including weekends and holidays.
  • Neat appearance and pleasant personality.
  • Time management skills.
  • Ability to remain on one's feet for an extended period.
  • Ability to communicate effectively.
  • Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and navigate carts weighing up to 100 pounds in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

  • Housekeeping experience is desirable.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as part of a team to achieve resort and hotel cleanliness goals.
  • Walk assigned floors at the beginning and end of the shift to collect bags, trash, and soiled linen.
  • Pick up clean linen and replenish the linen par stock in each floor pantry.
  • Maintain cleanliness in public areas, including bathrooms, lounge areas, and hallways.
  • Assist room attendants with heavy lifting during super cleaning and spring cleaning of rooms.
  • Clean public areas according to prescribed methods and department standard operating procedures.
  • Remove soiled linen and trash from service areas and take them to the appropriate locations as prescribed.
  • Respond to guests and team members in a friendly and helpful manner.
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