Lobby/Public Space Attendant (PM Shift)

Pyramid Global Hospitality • Newton, MA

5d • Onsite

About The Position

The Lobby/Public Space Attendant supports hotel cleanliness and guest satisfaction by maintaining public spaces and assisting room attendants. The role involves preparing and maintaining areas such as bathrooms, lounge areas, hallways, floors, and service areas, while providing friendly and helpful service to guests and team members. The position is with Boston Marriott Newton, a 430-room hotel with meeting space in Newton, Massachusetts.

Requirements

• Housekeeping experience is desirable.
• Neat appearance and pleasant personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 pounds in tight spaces.
• Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
• Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

• Housekeeping experience.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish hotel cleanliness goals.
• Walk assigned floors at the beginning and end of each shift to collect bags, trash, and soiled linen.
• Pick up clean linen and refill the par stock of linen in each floor pantry.
• Maintain cleanliness in public areas, including bathrooms, lounge areas, and hallways.
• Assist room attendants with heavy lifting during super cleaning or spring cleaning of rooms.
• Clean public areas according to prescribed methods and departmental standard operating procedures.
• Remove soiled linen and trash from service areas and take them to the appropriate locations as prescribed.
• Respond to guests and team members in a friendly and helpful manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed