Lobby/Public Space Attendant (PM Shift)

Pyramid Global Hospitality•Newton, MA
•$20 - $21•Onsite

About The Position

The Lobby/Public Space Attendant supports the hotel’s housekeeping team by maintaining clean, welcoming public spaces and assisting room attendants. The role helps create a memorable guest experience through careful preparation and upkeep of the hotel’s public areas and service spaces. The attendant engages with guests, works collaboratively to meet hotel cleanliness standards, and responds to guests and team members in a friendly, helpful manner.

Requirements

  • Housekeeping experience is desirable.
  • Neat, pleasant personality.
  • Time management skills.
  • Ability to remain on one’s feet for an extended period.
  • Ability to communicate effectively.
  • Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 pounds in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

  • Housekeeping experience.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work with the team to accomplish hotel cleanliness goals.
  • Walk assigned floors at the beginning and end of each shift to collect bags, trash, and soiled linen.
  • Pick up clean linen and refill linen par stock in each floor pantry.
  • Maintain the cleanliness of public areas, including bathrooms, lounge areas, and hallways.
  • Help room attendants with heavy lifting during super cleaning and spring cleaning of rooms.
  • Clean public areas according to prescribed methods and department standard operating procedures.
  • Remove soiled linen and trash from service areas and take them to the appropriate locations according to prescribed procedures.
  • Respond to guests and team members in a friendly, helpful manner.
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