Lobby-Public Attendant

Horseshoe Bay Resort • Virginia Beach, VA

10d • Onsite

About The Position

The Lobby-Public Attendant joins the Housekeeping team at the Delta Hotel by Marriott Virginia Beach Waterfront. The role maintains the cleanliness, safety, and appearance of hotel public and guest-facing spaces, including indoor and outdoor areas. The attendant also responds courteously to guest requests, reports maintenance concerns and other relevant information, and supports general hotel cleaning needs as assigned. The position requires following hotel, safety, sanitation, and chemical-handling procedures and maintaining a professional appearance and courteous attitude.

Responsibilities

• Maintain the cleanliness and appearance of public areas, including lobbies, hallways, elevators, restrooms, entrances, pool areas, and other guest-facing spaces.
• Clean and sanitize public restrooms throughout the shift and replenish paper products, soap, and other supplies as needed.
• Vacuum, sweep, mop, dust, and clean floors, carpets, windows, glass, furniture, and fixtures.
• Empty trash and recycling receptacles and transport waste to designated disposal areas.
• Monitor public areas for cleanliness, safety, maintenance concerns, spills, and other hazards; address or report issues promptly.
• Maintain cleanliness of outdoor guest areas, including entrances, walkways, pool areas, and beach areas, as assigned.
• Restock cleaning supplies and guest amenities in designated areas.
• Assist with maintaining the cleanliness and presentation of seasonal and high-traffic areas during peak periods.
• Respond promptly and courteously to guest requests and questions, directing guests to the appropriate department when necessary.
• Assist with moving furniture, setting up or breaking down public areas, and other general hotel cleaning needs as assigned.
• Follow hotel, safety, sanitation, and chemical-handling procedures.
• Maintain a professional appearance and courteous attitude while interacting with guests and associates.
• Communicate maintenance issues, lost-and-found items, guest concerns, and other relevant information to the appropriate department or supervisor.
• Perform other duties as assigned by management.

Benefits

• Highly competitive wages
• Exceptional benefit plan for eligible associates and their family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with Crescent-managed properties in North America for associates and their family members
• Marriott Employee Room Rate Discount Program
• Health and wellness programs
• Learning and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed