Lobby Lounge Busperson

AccorHotel•Santa Monica, CA
•Onsite

About The Position

The Lobby Lounge Busperson supports outlet operations by providing friendly, professional service and helping maintain clean, organized dining and service areas. The role delivers food and beverage items, assists servers with table maintenance, and helps ensure the lobby lounge operates smoothly. The position reports to Food & Beverage Leadership and includes opening, ongoing, and closing side work. Pay is $17.52–$21.90 gross per hour.

Requirements

  • Active Food Handler Certification required.
  • Ability to work efficiently in a fast-paced, high-volume environment.
  • Strong communication, guest engagement, and teamwork skills.
  • Ability to remain organized and detail-oriented under pressure.
  • Strong work ethic and positive attitude.
  • Ability to work independently and as part of a team.
  • Flexible availability, including weekends, evenings, and holidays.
  • Strong time management and organizational abilities.
  • Ability to remain calm and professional under pressure.
  • Ability to solve problems and support guest-facing service situations.
  • Ability to stand, walk, bend, and perform repetitive movements for extended periods.
  • Ability to lift and carry up to 50 pounds safely.

Nice To Haves

  • Previous experience as a restaurant busser, food runner, or in a hospitality role preferred.
  • Responsible Beverage Service (RBS) Certification preferred, or required based on local regulations.

Responsibilities

  • Provide professional, friendly, and engaging service.
  • Deliver food and beverage items to guests in a timely and professional manner.
  • Assist servers with table maintenance, clearing, cleaning, and resetting guest areas.
  • Maintain cleanliness and organization of lobby lounge dining areas, service stations, and back-of-house support areas.
  • Monitor and replenish water service, condiments, and guest support items as needed.
  • Communicate with kitchen, bar, and service teams to support smooth operations.
  • Maintain cleanliness and presentation standards throughout the lobby lounge.
  • Support opening, ongoing, and closing side work duties.
  • Follow food safety, sanitation, and departmental policies and procedures.
  • Support overall outlet operations and perform additional duties as assigned.

Benefits

  • Employee benefit card offering discounted rates in Accor hotels worldwide for the employee and family.
  • Learning programs through Accor Academies.
  • Career development opportunities with national and international promotion opportunities.
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