Lobby Cafe Server

Mr C Coconut Grove•Miami, FL

1d•Onsite

About The Position

Il Giardino Creperie at Mr. C Coconut Grove is seeking a Server to provide exceptional customer service to guests. The ideal candidate will be a hospitality enthusiast with a friendly and welcoming demeanor, capable of taking and delivering orders quickly and accurately. This role is crucial in ensuring a positive customer experience and maintaining the restaurant's reputation. The position offers competitive wages based on experience and a comprehensive benefits package for eligible full-time employees.

Requirements

Able to speak, read, write, and understand the primary language(s) used in the workplace.
Good communication skills, both verbal and written.
Able to learn and perform all essential job functions accurately and safely.
Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests.
Knowledge of the city, particularly tourist attractions and the ability to communicate clear directions to these attractions and facilities.
Auditory and visual abilities to observe and detect signs of emergency situations.
Able to stand and exert well-paced mobility for an extended period of time.
Able to lift up to 25lbs. and on a regular and continuing basis.
Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks.
Manual dexterity required to use and operate all necessary equipment.
Verbal, auditory and visual interactions occur continuously in the process of communicating with guests, supervisors and other employees.
Minimum one year serving experience required.
Ability to obtain and/or maintain any government required licenses, certificates or permits.
All Employees must maintain a neat, clean and well-groomed appearance per Cipriani standards.

Nice To Haves

Hospitality enthusiast
Love for genuinely exceeding expectations

Responsibilities

Provide friendly, courteous, and efficient service to all guests with making eye contact, smiling, and maintaining proper posture.
Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.
Listen and respond to inquiries using a positive, clear speaking voice.
Maintain extensive knowledge of the menu and offer suggestions of dishes in accordance to the guests’ preferences.
Able to safely transport hot and liquid items to and from the bar and kitchen areas.
Maintain a clean dining room area.
Anticipate and service the guests’ needs before requests are made.
Follow proper time and attendance and uniform procedures.
Ascertain a guest’s satisfaction and handle any problems which may arise and inform a Manager of the problem and how it was resolved.
Respond quickly and properly in any restaurant emergency situation.
Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes.
Maintain cleanliness in all areas of the dining room.
Perform other tasks or projects as assigned by Cipriani Management.