Lobby Attendant

HRI Hospitality•Nashville, TN

About The Position

The Lobby Attendant, part of the Housekeeping department, is responsible for maintaining the cleanliness, appearance, and overall condition of the hotel lobby and public areas. The role ensures guest-facing spaces are clean, welcoming, and in accordance with brand and company standards. The position receives supervision from the Housekeeping Manager / Executive Housekeeper and exercises no supervision.

Requirements

Strong attention to detail and cleanliness standards.
Ability to work independently and efficiently.
Ability to lift, push, and pull up to 50 lbs.
Ability to stand, walk, and bend for extended periods.
Good communication and customer service skills.

Nice To Haves

High school diploma or equivalent.
Previous cleaning, janitorial, or housekeeping experience.
Experience in a hospitality environment.
Knowledge of cleaning chemicals and safety procedures.

Responsibilities

Clean and maintain the lobby, hallways, elevators, restrooms, and other public areas.
Dust, sweep, mop, vacuum, and polish surfaces as required.
Empty trash receptacles and replace liners.
Maintain cleanliness and restock public restrooms.
Ensure furniture, décor, and fixtures in public areas are clean and tidy.
Monitor the lobby’s appearance throughout the shift and address issues promptly.
Respond to guest requests and provide courteous assistance.
Report maintenance issues or safety concerns to management.
Follow safety and sanitation guidelines.
Perform additional duties as assigned by management.