Loan Systems Analyst
About The Position
The Loan Systems Analyst supports key loan applications across consumer, mortgage, and commercial lending platforms. The role contributes to projects that impact the business while developing technical and analytical skills. It involves supporting and optimizing loan application systems, assisting users, troubleshooting issues, and helping ensure system functionality meets business needs. The analyst partners with lending and operational teams to understand processes, gather requirements, and identify workflow and efficiency improvements. The role also contributes to system enhancements, upgrades, and project initiatives, and creates documentation, reports, and training materials for end users. Collaboration with cross-functional teams helps deliver technology solutions that strengthen lending operations and improve the user experience.
Requirements
- Bachelor's degree in Computer Information Systems, Computer Science, Business, Finance, Information Technology Management, or a related field; equivalent work experience is considered.
- 1–5 years of experience in loan operations, lending systems, systems analysis, information technology, or a related area.
- Foundational understanding of banking technology, lending systems, electronic signature platforms, automation tools, and API integrations.
- Ability to learn complex business processes and understand regulatory requirements affecting lending operations, including CFPB, TRID, HMDA, and CRA.
- Strong research, problem-solving, and analytical skills, including the ability to organize and synthesize information to support business decisions.
- Experience or aptitude supporting system enhancements, data mapping, validation, testing, and conversion-related activities.
- Strong written and verbal communication skills, including the ability to document processes, explain technical concepts, and work effectively with business and technical teams.
- Ability to collaborate across departments, gather requirements, and contribute to projects in a team-oriented environment.
Nice To Haves
- Bilingual or multilingual ability.
- Exposure to or experience with Fiserv banking platforms, nCino, Finastra loan origination systems, or ICE Mortgage Technology applications.
Responsibilities
- Support and optimize loan application systems across consumer, mortgage, and commercial lending platforms.
- Assist users and troubleshoot system issues.
- Help ensure system functionality meets business needs.
- Partner with lending and operational teams to understand processes and gather requirements.
- Identify opportunities to improve workflows and efficiency.
- Contribute to system enhancements, upgrades, and project initiatives.
- Create documentation, reports, and training materials to support end users.
- Collaborate with cross-functional teams to deliver technology solutions that strengthen lending operations and enhance the user experience.
- Support system enhancements, data mapping, validation, testing, and conversion-related activities.
Benefits
- Medical, dental, vision, short-term disability, long-term disability, and life insurance.
- 17 days of paid time off, 11 paid holidays, and bereavement leave.
- Educational assistance program.
- Wellness benefits.
- Life event coverage.
- Paid parental bonding leave.
- Service awards.
- Financial benefits including a 401(k) match and stock purchase plan.
- National and local discounts on computers, vacations, phones, and retail shopping.
- Logo wear discounts.
- Free checking account, checks, and discounted bank services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
