Loan Support Officer
Cathay Bank•Rowland Heights, CA
About The Position
Following established policies and department procedures, the Loan Support Officer supports Loan Officers in client service and loan processing. The role coordinates with internal and external parties to close commercial real estate loans, ensures required disclosures and documentation are handled within designated time frames, and supports compliance with Bank, regulatory, and credit requirements. The position also assists with mentoring and training loan assistants and monitoring loan covenants and insurance. It has no direct reports.
Requirements
- Minimum 2–3 years of corporate commercial lending and banking experience.
- Good knowledge of lending regulations, loan funding and closing, and credit and underwriting practices.
- Good verbal and written communication skills.
- Organized and detail oriented.
- Good knowledge of the Bank’s credit underwriting policies and approval process for assigned loans.
- Ability to manage loan funding and closing and complex loan issues.
- Ability to work effectively in a fast-paced, high-production environment.
- Strong financial analysis and accounting skills.
- Complete all required training, including Compliance and Bank Secrecy Act/Anti-Money Laundering training appropriate to the position.
Nice To Haves
- College graduate with a major in accounting, finance, or business preferred.
Responsibilities
- Support the lending team’s client service and loan processing.
- Coordinate with internal and external units, including loan documentation and servicing departments, title and escrow parties, borrowers, and brokers, to close commercial real estate loans.
- Provide quality client service and follow up on outstanding items.
- Prepare required disclosure information within designated time frames.
- Ensure compliance with Bank, regulatory, and credit requirements while adhering to deadlines.
- Assist with mentoring and training loan assistants.
- Assist in monitoring loan covenants and insurance.
- Upload loan-related documents to the imaging system.
- Prepare periodic reports.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Long-term disability insurance
- Flexible spending accounts (FSAs)
- Health savings account (HSA) with company contributions
- Voluntary coverages
- 401(k)
- May be eligible for a discretionary bonus
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
