Loan Support Officer

Cathay Bank • Los Angeles, CA

2d

About The Position

The Loan Support Officer supports Loan Officers in client service and loan processing, following established policies and department procedures. The role helps coordinate commercial real estate loan closings with internal departments and external parties, provides client follow-up, and helps ensure requirements are completed accurately and on time. The position also assists with monitoring and training loan assistants and has no direct reports.

The role requires supporting lending operations while complying with Bank, regulatory, and credit requirements. Ongoing training is required, including Compliance and Bank Secrecy Act/Anti-Money Laundering training appropriate to the position.

Requirements

• Minimum 2–3 years of corporate commercial lending and banking experience.
• Good knowledge of lending regulations, loan funding and closing, and credit and underwriting practices.
• Good verbal and written communication skills.
• Organized and detail oriented.
• Good knowledge of the Bank’s credit underwriting policies and approval process for assigned loans.
• Ability to manage loan funding and closing and complex loan issues.
• Ability to work effectively in a fast-paced, high-production environment.
• Strong financial analysis and accounting skills.
• PC skills.

Nice To Haves

• College degree with a major in accounting, finance, or business preferred.

Responsibilities

• Support the lending team’s client service and loan processing.
• Coordinate with internal and external units, including loan documentation, loan servicing, title, escrow, borrowers, and brokers, to close commercial real estate loans.
• Provide quality client service and follow up on outstanding items.
• Prepare required disclosure information within designated time frames.
• Ensure compliance with Bank, regulatory, and credit requirements while meeting deadlines.
• Assist with mentoring and training loan assistants.
• Assist in monitoring loan covenants and insurance.
• Upload loan-related documents to the imaging system.
• Prepare periodic reports.
• Complete required training, including Compliance and Bank Secrecy Act/Anti-Money Laundering training appropriate to the position.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long-term disability insurance
• Flexible spending accounts (FSAs)
• Health savings account (HSA) with company contributions
• Voluntary coverages
• 401(k)
• May be eligible for a discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed