Loan Specialist

Wallace Management Company • Springfield, MO

3d

About The Position

Wallace Finance is seeking a friendly and outgoing Loan Specialist to provide outstanding customer service and positive sales experiences. Wallace Management Company manages small loan companies with more than 125 branches across seven states and has been in the small consumer loan business since 1980. The role involves reviewing and approving consumer installment loans, supporting branch team members with loan approval issues, maintaining customer relationships, and assisting customers with questions and loan payments.

Requirements

• Friendly and outgoing demeanor.
• Ability to provide outstanding customer service and positive sales experiences.

Responsibilities

• Review and approve consumer installment loans.
• Assist Branch Team Members with loan approval issues as needed.
• Create and maintain positive customer relationships.
• Keep customers informed about their loan status.
• Provide quick and friendly customer service in person or over the phone.
• Answer customer questions and take and post loan payments.

Benefits

• Low-cost employee health, dental, vision, and life insurance for full-time team members.
• 401(k) plan with company match.
• Paid holidays and vacation time.
• Monthly bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed