Loan Specialist

Small Business Administration•Fort Worth, TX
•Onsite

About The Position

This position is with the Small Business Administration’s Birmingham Disaster Loan Service Center in Fort Worth, Texas. The Loan Specialist services or liquidates a full range of disaster business and home loans. The role handles complex borrower cases, conducts financial and other investigations, prepares servicing, collection, and liquidation actions, and supports loan collection processes through records, reports, and electronic data. The position is at the GS-11 level.

Requirements

  • U.S. citizenship.
  • Successfully complete a background investigation.
  • May be required to serve a one-year probationary period.
  • For the GS-11 specialized-experience path: one year of experience equivalent to GS-09 performing in-depth analysis of obligors’ financial statements, tax returns, and business earning potential; making recommendations on SBA residential and commercial/business loan requests or servicing/liquidation actions; and developing processes using electronic data from various sources to conduct analysis and generate management reports.
  • Alternatively, qualify through three academic years of progressively higher-level graduate education, a Ph.D. or equivalent doctoral degree, or an LL.M. in a directly related field demonstrating the knowledge and skills needed for the position; or a qualifying combination of experience and graduate education.
  • Current career or career-conditional federal employees applying for promotion under Merit Promotion must have at least 52 weeks at the next lower grade.
  • Education used for qualification must be from an institution accredited by an accrediting institution recognized by the U.S. Department of Education. An official transcript is required before starting if selected and qualified based on education; foreign education requires a Certificate of Foreign Equivalency with the transcript.
  • All qualification requirements must be met by 11:59 p.m. Eastern Time on November 11, 2026.

Responsibilities

  • Review complicated borrower requests referred by team members.
  • Conduct investigations and analyses to prepare servicing, collection, and liquidation actions.
  • Explain complex issues and answer difficult questions in one-on-one interactions with borrowers or customers.
  • Prepare written recommendations for charge-off actions on consumer and commercial loans when collateral has been disposed of or further liquidation is not economically feasible.
  • Review charged-off consumer and commercial loans periodically to identify potentially available assets.
  • Maintain records, reports, and electronic media to develop loan collection processes and use statistical data to evaluate team performance.

Benefits

  • Federal employee benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
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