Loan Servicing Specialist- Titles

ICCU • Chubbuck, ID

5d

About The Position

Performs various duties related to the maintenance and servicing of consumer loans, providing members with courteous, accurate, and efficient service. Responsibilities include processing lockbox items, GAP and MRC claims and applications, liens on consumer loan titles, and total loss claims; maintaining loan files; balancing accounts or general ledgers; and supporting positive vendor relationships. The role also requires understanding applicable regulations and compliance, writing and maintaining policies and procedures, and assisting with credit union training. Other duties may be assigned.

Candidates must be eligible for membership at ICCU to obtain employment. ICCU is an Equal Opportunity Employer and makes employment decisions without regard to legally protected characteristics.

Requirements

• A bachelor's degree is preferred.
• 0–3 years of experience is preferred.
• Excellent math skills and computer knowledge.
• Good communication and interpersonal skills.
• Ability to maintain the confidentiality of Credit Union and member records.
• Demonstrated cooperative and positive attitude toward members and other Credit Union staff.
• Accuracy in balancing and account research.
• Ability to diagnose simple problems.
• Professional appearance, attendance, and quality and quantity of work.
• Willingness to comply with the Bank Secrecy Act and USA Patriot Act.
• Ability to perform tasks requiring manual dexterity, such as processing paperwork, filing, stapling, sorting, collating, typing, and counting cash.
• Ability to sit for extended periods.
• Ability to lift 20–40 pounds of applicable supplies.
• Ability to perform repetitive motions using wrists, hands, and fingers, and to reach keyboards.
• Ability to operate basic office machines, including a calculator, computer, telephone, copy machine, and fax machine.
• Must be eligible for membership at ICCU to obtain employment.

Nice To Haves

• Bachelor's degree.
• 0–3 years of experience.

Responsibilities

• Process lockbox items.
• Process GAP and MRC claims and applications.
• Secure liens on titles for consumer loans.
• Process total loss claims.
• Complete loan file maintenance.
• Balance accounts or general ledgers.
• Maintain and support positive vendor relationships.
• Understand applicable regulations and compliance requirements.
• Write and maintain policies and procedures.
• Assist with credit union training.
• Perform additional duties as assigned.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Generous paid time off
• Paid holidays
• Matching 401(k)
• Pension
• Tuition reimbursement
• Employee assistance program
• Employee wellness program
• Paid group life and disability insurance
• Awesome culture
• More benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level