Loan Servicing Investor Reporting Specialist

Regions Bank•Memphis, TN

2d•$44,413 - $54,407•Onsite

About The Position

At Regions, the Loan Servicing Investor Reporting Specialist ensures accurate, efficient, and timely preparation of financial analysis for investors for all loans in the servicing portfolio on a monthly, quarterly, and annual basis. Investors may include Fannie Mae, Freddie Mac, Ginnie Mae, and private-label investors such as life insurance companies, real estate trusts, and securities firms that invest in mortgage bonds. The role is intended to be onsite in Memphis, Tennessee, with regular work hours that include full days in the office three or more days a week. The manager sets the work schedule and in-office expectations. The position requires time tracking and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. It may be filled at a higher level depending on the candidate’s qualifications and relevant experience. Relocation assistance is not provided.

Requirements

High school diploma or GED.
Two years of loan servicing or related work experience.
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
Data entry and typing skills.
Proficiency in Microsoft Excel and Word.
Strong time management skills.
Strong written and verbal communication skills.

Nice To Haves

Experience working with MSP (Mortgage Servicing Platform).
Knowledge of accounting principles and financial processes.

Responsibilities

Ensure accurate and timely reporting of loans serviced for Freddie Mac and various private investors.
Ensure delinquency reporting is completed accurately and on time for various entities.
Perform reporting, remitting, and reconciliation for the loan portfolio.
Reconcile investor custodial bank accounts and related general ledger accounts monthly.
Prepare and analyze monthly accounting reports used to calculate remittances for investor portfolios.
Ensure compliance with investor guidelines and meet required daily and monthly reporting, remitting, and reconciliation deadlines.
Handle investor correspondence and inquiries related to reporting, remitting, and reconciliation.
Comply with risk management programs, rules and regulations, and cybersecurity practices.
Identify opportunities for and support process improvements, and apply disciplined change management practices.
May provide guidance to less experienced associates.