Loan Servicing Investor Reporting Specialist
About The Position
At Regions, the Loan Servicing Investor Reporting Specialist ensures accurate, efficient, and timely preparation of financial analysis for all loans in the servicing portfolio on a monthly, quarterly, and annual basis for investors. Investors may include Fannie Mae, Freddie Mac, Ginnie Mae, and private-label investors such as life insurance companies, real estate trusts, and securities firms that invest in mortgage bonds. The position tracks time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. It is intended to be onsite, now or in the near future, with regular work hours including full days in the office three or more days a week. The manager sets the work schedule and in-office expectations. The role is based in Memphis, Tennessee; relocation assistance is not provided. The position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.
Requirements
- High school diploma or GED.
- Two years of loan servicing or related work experience.
- Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
- Data entry and typing skills.
- Proficiency in Microsoft Excel and Word.
- Strong time management skills.
- Strong written and verbal communication skills.
Nice To Haves
- Experience working with MSP (Mortgage Servicing Platform).
- Knowledge of accounting principles and financial processes.
Responsibilities
- Ensure accurate and timely reporting of loans serviced for Freddie Mac and various private investors.
- Ensure delinquency reporting is completed accurately and on time for various entities.
- Perform reporting, remitting, and reconciliation for the loan portfolio.
- Reconcile investor custodial bank accounts and related general ledger accounts monthly.
- Prepare and analyze monthly accounting reports used to calculate remittances for investor portfolios.
- Ensure compliance with investor guidelines and meet investor-required daily and monthly reporting, remitting, and reconciliation deadlines.
- Handle investor correspondence and inquiries related to reporting, remitting, and reconciling.
- Comply with risk management programs, rules and regulations, and cybersecurity practices.
- Identify and support process improvements, applying disciplined change management practices.
- May provide guidance to less experienced associates.
Benefits
- Paid vacation and sick time.
- 401K with company match.
- Medical, dental, and vision benefits.
- Disability benefits.
- Health Savings Account.
- Flexible Spending Account.
- Life insurance.
- Parental leave.
- Employee Assistance Program.
- Associate Volunteer Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
