Loan Services Team Leader

Frost Bank • San Antonio, TX

2d

About The Position

The Loan Services Team Leader is a subject matter expert who assists a Loan Services Supervisor in overseeing and supporting the daily activities of Loan Services personnel. The role provides guidance on complex loan issues, helps motivate staff and promote teamwork, and supports timely, accurate completion of work. The position also contributes to personnel training and assists the Supervisor with meetings, employee reviews, counseling, teamwork, and mentoring.

Requirements

• Proficiency in Microsoft computer applications.
• Strong communication skills.

Nice To Haves

• Leadership skills.
• Loan experience.
• Debit and credit/general ledger exposure.

Responsibilities

• Control the flow of work to ensure activities are completed and deadlines are met.
• Assist and support Loan Services personnel with daily activities.
• Provide guidance and assistance with complex loan issues to Loan Services personnel, Lenders, Assistants, and other bank personnel.
• Motivate staff and promote teamwork to meet deadlines and maintain the quality and accuracy of completed work.
• Assist in training personnel.
• Aid the Supervisor in conducting meetings, employee reviews, counseling, teamwork, and mentoring.
• Discuss personnel issues with the Supervisor and/or Manager.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Long-term disability and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Health and wellness programs, including an Employee Assistance Program.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed