Loan Services Specialist

Heritage Bank NA • Willmar, MN

2h

About The Position

Responsible for a variety of duties and tasks relating to servicing of loans. This is an operations position that also includes contact with the customer.

Requirements

• 2-year degree in related fields
• Working knowledge of mortgage loan documentation terminology and methodology
• 4 years’ experience. Requires education, expertise, and competence to complete the assignment in accordance with Federal Regulations.
• Intermediate knowledge of title policies and related loan regulations such as RESPA, HMDA, and other bank lending policies

Nice To Haves

• CSI NuPoint Core experience is a plus

Responsibilities

• Board a variety of new loans to the system and fund proceeds to respective GL’s
• Set up automatic payments, ACH and overdraft protection
• Pay PMI, taxes, insurance as needed.
• Releasing collateral upon repayment etc.
• Credit reporting and dispute resolution, Year-end Tax Reporting
• Loan Control Balancing and other GL Reconciliations
• Monitoring daily loan transactions & exceptions using various IQ reports
• Timely and accurate responses to customer and employee questions and requests
• Monthly SBA payment reporting and FSA/USDA semi-annual balance reporting
• Servicing of participated and purchased loans
• Assist tellers/RM’s with loan payment applications
• Correspond with sub-servicer when customer issues arise
• Cenlar branch payments and new loan wires
• Gather documents for audits as requested
• Set up and monitor ticklers
• Provide payoff statements
• Assist SAT with coding and tracking of troubled loans and 1099 C Preparation
• MLA and SCRA determinations, coding and tracking
• All Employee Owners help Heritage be successful in any way possible never saying “That’s not my job”. As an Employee Owner “Everything is my job”
• Participates in all required BSA training and demonstrates knowledge of BSA relative to job responsibilities.
• Responsible for security as it applies to this position.
• Responsible for compliance with laws and regulations applicable to this position.
• Responsible for performing professional and accurate service.
• Performs other tasks, as assigned.

Benefits

• paid time off
• paid holidays
• paid volunteer days
• medical insurance
• dental insurance
• vision insurance
• 401(k)
• ESOP retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree