Loan Sales Specialist

OneMain Financial•Carrollton, GA
•Onsite

About The Position

At OneMain, Loan Sales Specialists listen to customers’ needs and provide access to friendly, fast, and affordable financing for life’s expenses. The role is in a competitive atmosphere where individual effort and team success are recognized, with professional development and advancement opportunities in a dynamic, supportive environment. The position offers an annual salary plus incentives and opportunities to pursue leadership roles, including Branch Manager and District Manager, through training and advancement programs. The position is on site. The schedule is Monday through Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday. OneMain serves customers through community branches, by phone, and online, and is committed to an inclusive culture, career development, and community impact.

Requirements

  • High school diploma or GED.

Nice To Haves

  • Sales, collections, or customer service experience.
  • Bilingual in Spanish.

Responsibilities

  • Adapt to changing role demands and multitask to provide timely, efficient service.
  • Meet customer expectations with ease, empathy, and encouragement while delivering results related to individual and branch goals.
  • Build and maintain customer relationships throughout the loan process and loan life cycle, presenting solutions tailored to customer needs.
  • Manage the loan life cycle, including collections activities, while complying with relevant laws and regulations.
  • Engage with customers and other departments through phone, email, chat, and in-house systems.
  • Bring an achievement-oriented attitude and internal drive to succeed.
  • Clearly explain optional insurance products and ensure customers understand their loans, terms, and options.

Benefits

  • Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
  • 401(k) with up to 4% matching.
  • Employee Stock Purchase Plan with a 10% share discount.
  • Tuition reimbursement.
  • Paid time off, including 15 vacation days per year, prorated based on start date.
  • Paid sick leave as determined by state or local ordinance, prorated based on start date.
  • 11 paid holidays, including 4 floating holidays, prorated based on start date.
  • 3 days of paid volunteer time per year, prorated based on start date.
  • Annual salary plus incentives.
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