Loan Processor

ConnectOne Bank•Union, NJ
•$70,000 - $75,000•Hybrid

About The Position

The Loan Processor orders investigative reports and processes loan applications in support of ConnectOne Bank’s Residential and Consumer Lending effort. The role supports the Bank’s People First focus by providing excellent client service and contributing as an active member of the team. Responsibilities include reviewing applications for completeness, investigating applicant backgrounds, ordering credit and other reports, validating client information, providing required disclosures, assisting with loan closing documents, creating loan files, and responding to customer inquiries about application status.

Requirements

  • Strong interest in and ability to support a “People First” approach.
  • Strong management skills.
  • Excellent communication and interpersonal skills.
  • Attention to detail and ability to prioritize in a high-volume environment.

Nice To Haves

  • Knowledge of ConnectOne Bank products and Residential and Consumer services.
  • Knowledge of relevant federal and state banking regulations, including the Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E, and US PATRIOT Act.
  • Working knowledge of Google applications and products.
  • At least 1 year of residential loan processing experience.

Responsibilities

  • Support the Bank’s “People First” focus by maintaining a professional demeanor, working as an active team member, and providing excellent client service.
  • Review loan applications for completeness and investigate applicants’ backgrounds.
  • Order credit reports and other reports as needed, including property searches, appraisals, and judgment searches, as directed by a lending officer.
  • Validate information supplied by clients, including employment and wage history and telephone numbers; send Verification of Employment, Verification of Rent or Mortgage, and Verification of Deposit requests.
  • Provide applicants with proper disclosures to ensure compliance with federal regulations.
  • Assist in preparing loan closing documents and forward them to assigned branches or attorneys.
  • Create new loan files.
  • Handle customer inquiries by phone and written correspondence regarding application status.

Benefits

  • World-class health, vision, and dental benefits on day one.
  • 401(k) with employer match.
  • Hybrid work from home, depending on role.
  • Employee appreciation events.
  • Employee assistance programs (EAP).
  • Wellness programs, including flu shots, preventive care, and discounts on health programs and services.
  • Tuition reimbursement.
  • Employee discount perks.
  • Community service events.
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