Loan Processor

Global Lending Services • Greenville, SC

3d

About The Position

The Loan Processor reviews funding packages for accuracy and verifies information provided during the loan application process. The role logs and reviews packages against applicable guidelines, including clearing contract errors, reviewing income, verifying collateral, and conducting customer interviews. It also involves communicating with customers about their applications and accounts, researching and verifying required information, resolving funding issues, maintaining records, and collaborating with colleagues and management to support business objectives.

Requirements

• High school diploma or equivalent.
• Ability to establish priorities and manage multiple high-priority tasks.
• Ability to work confidently and independently with limited supervision.
• Strong organizational skills and attention to detail.
• Strong oral and written communication skills.
• Strong interpersonal skills and ability to interact at all organizational levels, both inside and outside the company.
• Ability to meet deadlines without missing important details.
• Basic proficiency with computer software, particularly Microsoft Word, Excel, and other Microsoft Office products.
• Ability to work as a team player and adapt to a fast-paced, changing environment.
• Commitment to exemplifying the organization's core values and key competencies.
• Ability to meet the stated physical and attendance requirements, including overtime or evening and weekend work when business demands require.

Nice To Haves

• Financial services and/or auto industry experience.

Responsibilities

• Log and review funding packages to ensure they meet guidelines, including reviewing and clearing contract errors, reviewing income, verifying collateral, and conducting customer interviews.
• Manage inbound and outbound calls with customers regarding their applications and accounts.
• Research and verify proof of employment, income, residence, and insurance as required.
• Address funding issues and escalate them when necessary.
• Maintain acceptable turnaround times to achieve volume targets.
• Maintain electronic records and files.
• Work closely with associates and management to foster collaboration and achieve business plan objectives.
• Perform additional assignments as required by company needs or management.

Benefits

• Competitive base pay and performance bonuses, dependent on role.
• Medical, dental, vision, telemedicine, and supplemental insurance benefits.
• Long-term and short-term disability insurance.
• 401(k) with employer match and 100% immediate vesting.
• Paid time off and paid company holidays.
• Annual paid volunteer time off.
• Tuition reimbursement.
• Parental leave.
• Business casual work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED