Loan Processor - Lynchburg, VA

FIRST BANK AND TRUST COMPANY • Forest, VA

8d • Onsite

About The Position

First Bank and Trust is seeking a Loan Processor in Lynchburg, Virginia. The Loan Processor supports Loan Officers by facilitating new-loan and renewal-loan closings and ensuring loans are processed correctly in accordance with bank policies and procedures. The position requires attention to detail, strong organizational skills, and a commitment to exceptional customer service.

Requirements

• High school diploma or equivalent.
• Strong listening, written, and verbal communication skills.
• Ability to handle confidential information.
• Strong attention to detail and problem-solving skills.
• Proficiency in Microsoft Word and Excel.
• Ability to work independently and collaboratively within a team.

Nice To Haves

• Associate's degree in Accounting, Business, Finance, Communications, and/or Marketing.
• Three or more years of customer service experience or loan experience.

Responsibilities

• Review, verify, and process loan applications for accuracy and completeness.
• Ensure loans comply with bank policies, procedures, and regulatory requirements.
• Communicate with loan officers, applicants, and third parties to gather required documentation.
• Enter loan data into internal systems and maintain accurate records.
• Monitor loan files and follow up on outstanding documentation to meet deadlines.
• Provide timely updates to loan officers and applicants throughout the loan process.
• Monitor maturing loans and collections reports.
• Process paid-off loans, including preparing and recording Deed of Trust Releases, Certificates of Satisfaction, and title releases.
• Answer the phone and assist customers with balance inquiries, transfers, payments, and other needs.
• Know and cross-sell First Bank and Trust products and services.

Benefits

• 20 days of PTO leave per year, earned monthly.
• 11 paid holidays when they occur during the work week.
• Medical, dental, and vision insurance beginning the first day of the month after hire.
• Automatic enrollment in the bank's 401K/ESOP Plan.
• Basic life insurance coverage equal to two times an employee's base salary.
• Long-term disability insurance coverage.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED