Loan Processor

M2 Lending Solutions•Denver, CO

1d•Hybrid

About The Position

M2 Lending Solutions is seeking an experienced, organized, and detail-oriented Loan Processor with proven expertise to join our team! You will manage all loan processing pipeline duties from file handoff from sales through clear-to-close from underwriting. This work includes partnering with Loan Officers and Loan Partners, working directly with borrowers to gather necessary documentation and communicate important deadlines, using expertise in current guidelines to provide error-free files to Underwriting, and ensuring internal systems and processes are followed to clearly communicate loan progress. Your work will contribute to building relationships with realtors and borrowers to create the best loan experience possible and ensure the organization’s ability to generate revenue. This is a salary-plus-bonus position with a complete benefits package. The bonus structure is based on SLA’s that drive quality, excellent customer service, and overall team performance. If you enjoy working with passionate, dedicated, team-oriented people who value both their employees and customers, we want to speak with you!

Requirements

2+ years' experience as a Loan Processor
2+ years’ experience working directly with borrowers to gather documentation and resolve loan conditions
Working knowledge of lending processes, loan principles, and loan systems
Excellent written and verbal communication skills
Strong time-management and high-level organization skills, especially with fluctuating loan volume
Critical thinker, problem solver, and growth mindset
Good knowledge of MS Office applications – Word, Excel, Outlook, Teams
High School diploma or equivalent

Nice To Haves

Knowledge in Encompass preferred

Responsibilities

Drive and manage all SLA deadlines to achieve quality outcomes of loan processing files
Ensure established workflows, compliance, and metrics are adhered to, proactively communicating issues and problem-solving suggestions immediately as they arise
Manage Conventional, VA, FHA, and Down Payment Assistance loan programs
Understand and execute processing needs for various types of loans such as purchases, refinances, second homes, and investment properties
Work with LPA’s to order all third-party documents (appraisals, WVOE’s, etc.), complete income calculation worksheets
Communicate clearly with customers to collect and analyze necessary documentation to complete the loan process
Work cooperatively with borrower on conditions, keeping all internal parties up-to-date through systems, notes, and other established processes
Submit complete and accurate files to underwriting