Loan Processor

Fox Valley Savings Bank•Fond du Lac, WI

20d

About The Position

FVSBank is seeking a detail-oriented and organized Loan Processor to manage loan applications from submission through approval, ensuring accuracy and compliance with regulatory requirements. The role supports lending operations by preparing and reviewing closing packages, maintaining loan records, coordinating closing and recording documents, and assisting with mortgage servicing tasks. It also includes customer interaction related to credit life and disability products, quality assurance, and compliance training. The position requires adherence to applicable regulatory, information security, confidentiality, audit, and internal control requirements. Other duties and responsibilities may be assigned as necessary.

Requirements

Post-high-school education or several years of experience indicating the ability to complete tasks with a high degree of accuracy.
Working knowledge of mortgage industry regulations and different loan types.
Very good communication and interpersonal skills for interaction with customers, Loan Officers, other processing staff, and outside service providers.
Very good clerical and computer skills.
Strong attention to detail.
Ability to understand how individual tasks fit into a process, think through processes, and problem-solve when necessary.
Ability to sit for lengthy periods of time.
Frequent use of a computer, calculator, and other office equipment.
Occasional local travel, including driving a vehicle.
Occasionally lift up to 20 pounds to waist height.

Responsibilities

Prepare and review loan closing packages and associated paperwork; verify documents are accurate and complete and closing details comply with state and federal regulations.
Enter originated loan information in the Customer Information System and perform the appropriate file maintenance.
Prepare loan commitments for approved loans and send them to customers.
Review title insurance commitments for exceptions and conditions.
For loans scheduled to close, prepare figures, closing documents, and disbursement checks and forward them to the Loan Officer for closing.
Set up closed loans on the data processing system.
Review received homeowner’s and flood insurance policies for coverage accuracy and expiration dates, and file them for future retrieval.
Perform quality assurance reviews of loan packages prepared by peers.
Ensure accuracy of data related to the Home Mortgage Disclosure Act (HMDA).
Route documents for recording, request final title documentation, and ensure recorded documents are returned to prepare loan files for inventory.
Calculate mortgage payoff amounts, prepare payoff statements, update the online system, and take action to cancel PMI when applicable.
Work with operations staff to forward escrowed tax amounts to customers for payment of real estate taxes at year-end.
Assist with tasks necessary to make rate adjustments to existing mortgages.
Perform other tasks in support of lending operations as requested by the Loan Processing Lead.
Maintain a system to ensure compliance with flood insurance requirements and take appropriate action when noncompliance is identified.
Review and forward credit life and disability applications, ensure policies are issued, handle correspondence, respond to customer inquiries, assist with claims, and balance accounts and remit payments to insurers when appropriate.
Review new loan and commitment reports daily for accuracy and take corrective action; receive and file final title insurance documentation; check IRS reports quarterly.
Maintain assigned homeowner’s insurance files, file updates, and ensure current coverage on loans in those files.
Complete required compliance training and perform loan processing functions in accordance with training; participate in meetings to stay current on regulatory changes affecting loan origination and reporting.
Cross-train on Mortgage Loan Application Processor duties to ensure loan applications are complete and accurate before submission for underwriting.
Conduct oneself in accordance with the Bank’s Core Values.