Loan Processor

Global Lending Services•Greenville, SC

12d

About The Position

The Loan Processor reviews funding packages for accuracy and verifies information provided during the loan application process. The role supports funding decisions by reviewing contracts and income, verifying collateral and other applicant information, communicating with customers, and resolving funding issues. This is a full-time position. Work schedules are generally Monday through Friday between 9:00 a.m. and 8:00 p.m., with schedules varying based on business needs. Saturday work may be needed, and evening, weekend, and overtime hours may be required as job duties and business demands dictate.

Requirements

High school diploma or equivalent required.
Consistently establish priorities and manage multiple high-priority tasks.
Be a confident self-starter who works well with limited supervision.
Demonstrate excellent organizational skills and strong attention to detail.
Have strong oral and written communication skills.
Have strong interpersonal skills and the ability to interact at all levels inside and outside the organization.
Meet deadlines without missing important details.
Have basic skills using computer software, particularly Microsoft Word, Excel, and other Microsoft Office products.
Be a team player who can adapt to a fast-paced and changing environment.
Demonstrate commitment to the organization's core values and key competencies.
Remain in a stationary position for up to 75% of the workday; operate a computer and standard office equipment; talk and hear to exchange information; have close visual acuity for data preparation and analysis, computer use, and extensive reading; lift up to 25 pounds; and stoop and kneel to maintain files.
Maintain regular, predictable attendance, including overtime when business demands dictate.

Nice To Haves

Financial services and/or auto industry experience is preferred but not required.

Responsibilities

Log and review funding packages against guidelines, including reviewing and clearing contract errors, reviewing income, verifying collateral, and conducting customer interviews.
Manage inbound and outbound phone calls with customers regarding applications and accounts.
Research and verify proof of employment, income, residence, and insurance as required.
Address funding issues and escalate issues when necessary.
Maintain acceptable turnaround times to achieve volume targets.
Maintain electronic records and files.
Work closely with associates and management to foster collaboration and achieve business plan objectives.
Perform additional assignments as required by company needs or management direction.