Loan Origination Supervisor

JPMorgan Chase & Co. • Chicago, IL

8d • $59,850 - $92,000

About The Position

As a Loan Origination Supervisor at JPMorgan Chase, you will manage a team of specialists responsible for loan documentation and transaction closing processes. You will support internal and external customers throughout the loan lifecycle and guide the team in making informed decisions consistent with established lending guidelines. The role involves resolving conflicts, building trusting relationships, managing stakeholders, allocating resources, and balancing multiple priorities. You will also mentor team members and support their professional development.

Requirements

• At least two years of experience managing loan origination processes and applying lending-services principles to resolve short-term problems.
• Critical-thinking and conflict-management skills, including facilitating discussions and developing collaborative solutions in a professional environment.
• Experience managing stakeholders, cultivating productive relationships, and directing decision-making procedures.
• Advanced strategic-planning and time-management capabilities, including setting long-term goals, analyzing environments, and developing actionable plans.

Nice To Haves

• Expertise leading cross-functional teams and managing change initiatives, including adapting lending services to changing market conditions and technologies.
• Strong communication and interpersonal skills, including developing and delivering presentations to stakeholders.
• Ability to drive process improvements and implement change, using AI/ML to enhance lending processes and decision-making.
• Data and technology literacy, including analyzing lending data, implementing innovative solutions, and creating quantitative reports for performance tracking and strategic planning.
• Experience implementing anti-fraud measures and cybersecurity best practices to protect lending operations, support compliance, and safeguard client data, as well as leading project-management efforts.
• Developing experience with AI-powered analytics, workflow automation, or intelligent process tools to improve efficiency, reduce manual effort, or increase accuracy.

Responsibilities

• Supervise loan origination to ensure accurate documentation and timely transaction closing for internal and external customers.
• Identify and resolve potential team or business-decision issues using conflict management skills.
• Evaluate loan origination matters through critical thinking and reach conclusions consistent with the facts and associated risks.
• Guide and mentor team members to develop their lending-services skills and knowledge.
• Manage stakeholder relationships to support productive collaboration and alignment with firm objectives.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed