Loan Operations Specialist (Booking & Funding)

Security Bank of Kansas City•Kansas City, KS

About The Position

The Loan Operations Specialist is responsible for accurately booking and funding commercial, consumer, real estate, construction, and home equity loans. The role ensures loans are boarded according to approved loan documents, including terms, conditions, collateral, payment requirements, interest rates, maturity dates, and funding instructions. The Specialist reviews loan documentation for completeness and accuracy before booking and funding and ensures compliance with bank policies, regulatory requirements, and operational procedures. The position also handles loan maintenance, supports lenders, branch personnel, customers, and internal departments, and researches and resolves loan-related system issues and inquiries. It is performed in a central, heated and air-conditioned office building with minimal noise. The general level of physical activity is sedentary.

Requirements

High school diploma or equivalent required.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks while meeting deadlines.
Strong analytical and problem-solving abilities.
Effective verbal and written communication skills.
Ability to work independently and collaboratively within a team environment.
Strong customer service orientation.
Ability to maintain confidentiality and exercise sound judgment.
Working knowledge of commercial, consumer, and real estate loan products.
Strong understanding of loan documents and funding procedures.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.

Nice To Haves

Associate's degree in business, accounting, finance, or a related field.
At least two years of banking, loan operations, loan servicing, or related financial services experience.
Experience with core banking systems and loan processing software.

Responsibilities

Review approved loan packages and supporting documentation for completeness and accuracy before booking.
Set up new commercial, consumer, and real estate loans in the core processing system.
Verify loan terms, including interest rates, payment schedules, maturity dates, collateral information, and loan codes.
Fund loans according to approved documentation and funding instructions.
Process authorized advances, draws, line-of-credit requests, and construction loan disbursements.
Ensure proper general ledger postings and balance loan funding transactions.
Process payment changes, interest rate adjustments, renewals, extensions, and loan modifications.
Maintain loan records and update customer information as needed.
Monitor and resolve loan maintenance exceptions.
Serve as a resource for lenders and branch personnel regarding loan booking and funding procedures.
Research and resolve loan system issues and customer inquiries.
Communicate with internal departments to support efficient processing and customer service.
Assist customers and internal staff with loan-related requests and questions.