Loan Operations Specialist - Pre Closing

First Resource Bank•Uwchlan Township, PA

About The Position

First Resource Bank, a community bank headquartered in Exton, Pennsylvania, is seeking a full-time Loan Operations Specialist for pre-closing. The role provides support to the Lending Team by handling pre-closing tasks accurately and efficiently. It requires effective communication with internal and external customers, teamwork in a fast-paced environment, flexibility in managing changing priorities, and compliance with Bank policies and procedures.

Requirements

  • High school diploma or equivalent.
  • At least three years of related experience.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong organizational skills and attention to detail.
  • Effective time management skills and a proven ability to meet deadlines.
  • Strong analytical and critical-thinking skills.
  • Ability to function in a fast-paced and sometimes stressful environment.
  • Proficiency with HMDA, CRA, and Consumer Lending regulations.
  • Proficiency with Microsoft Office Suite or related software.

Nice To Haves

  • Familiarity with SBA.
  • Familiarity with Jack Henry Core Operating System (Silverlake).
  • Familiarity with Synergy Digital Storage.
  • Familiarity with Finastra’s LaserPro.

Responsibilities

  • Prepare commercial and consumer loan documentation packages for loan closings.
  • Coordinate the settlement process, from pre-closing communication with title companies through post-closing submission of loan packages to Loan Operations.
  • Follow up with lenders and customers to clear exceptions, including insurance and missing-document requirements.
  • Obtain information needed to support lending, including managing appraisal ordering and review and timely ordering and follow-up of real estate searches, UCC searches, credit reports, environmental reports and reviews, and OFAC checks.
  • Prepare memos for Loan Committee presentations concerning administrative maturity extensions and modifications.
  • Assist lenders and customers with processing transfers, payments, and draw checks.
  • Assist Lending and Credit Departments with the monthly maturity report by preparing temporary extensions and annual renewal modifications in accordance with Bank policies.
  • Prepare the weekly consumer loan rate sheet.
  • Track and maintain appraiser licenses and insurance.
  • Review the appraisal log weekly, ensure there are no past-due invoices, and follow up with loan officers for payment collection as needed.
  • Assist with monthly review and updates to HMDA, CRA, and non-originated loan information for reporting.
  • Maintain electronic credit files.
  • Provide additional support for ordering inspections and processing draw requests related to the construction portfolio.
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