Loan Closing & Compliance Specialist

People•Abingdon, VA

About The Position

The Loan Closing & Compliance Specialist helps business and consumer borrowers move from loan approval to funding. The role coordinates closings, verifies approval conditions before disbursement, and maintains accurate, compliant, audit-ready loan files, collateral records, insurance documentation, and system data. The specialist works closely with lending, portfolio, and leadership staff to resolve discrepancies and keep closing deadlines on track, without providing credit approval or legal advice. The position supports loan administration and compliance by preparing closing packages, coordinating signatures and funding, tracking post-closing requirements, supporting audits and examinations, and updating forms and procedures as requirements change. It contributes to the protection of a mission-driven loan portfolio and community impact through detailed documentation, problem-solving, and teamwork.

Requirements

Experience in loan processing, closing, servicing, credit administration, compliance, or related financial services.
Associate degree or higher in business, finance, or a related field preferred; relevant experience may substitute when permitted.
Ability to identify inconsistencies across approvals, documents, and system records while keeping deadlines in view.
Ability to organize competing priorities, follow through, and accurately apply policies and funder requirements.
Clear communication and collaboration skills, discretion with confidential information, and judgment to seek clarification or escalate concerns.
Strong computer and data-management skills and a commitment to complete, accurate records.
U.S. work eligibility and required employment verification, subject to confirmation.
Compliance with background-screening requirements.
Valid driver's license with a good driving record.

Nice To Haves

Experience with business or consumer loan documentation, lien filing, collateral, or insurance.
Familiarity with SBA, CDFI, or other mission-driven lending programs.
Experience supporting audits, resolving exceptions, or improving loan administration.

Responsibilities

Prepare closing packages and coordinate execution of loan documents.
Verify approved loan terms, conditions, signatures, and supporting documents before funding.
Confirm funding authorization, disbursement instructions, and use-of-proceeds records; resolve deficiencies with staff and guide borrowers without providing credit approval or legal advice.
Process authorized modifications, assumptions, subordinations, releases, satisfactions, and collateral changes.
Maintain complete electronic and physical loan files, checklists, and audit trails.
Validate borrower, loan, collateral, demographic, funding-source, and impact data against approved terms.
Prepare and track UCC statements, DMV liens, deeds of trust, assignments, continuations, and releases; verify lien position and recording evidence.
Maintain collateral, valuation, ownership, and title records; verify insurance coverage and lender interest, obtain renewals, and escalate deficiencies.
Apply agency, funder, and lending requirements for eligibility, ownership, guarantees, appraisals, collateral, and proceeds; support timely notices, disclosures, certifications, and reports.
Track post-closing documents, insurance, liens, financial reports, annual reviews, and exceptions through resolution; escalate overdue or material concerns.
Review files with management, support audits and examinations, and report closing activity, turnaround times, exceptions, and findings.
Monitor requirement changes and update forms, procedures, and cross-training guidance to improve consistency and preserve segregation of duties.
Protect client confidentiality and adhere to agency policies and standards of conduct.