Business Loan Closing Specialist (Pre-Review)

Huntington National Bank•Midland, MI

10d•Onsite

About The Position

The Business Banking Closing Specialist provides administrative support to the Sales Team and delivers customer service through day-to-day interaction with clients while coordinating the closing of Business Banking loans. The role obtains the collateral reports and information needed to satisfy credit approval terms and conditions, and processes small business loans in preparation for closing within expected service levels. The specialist works with the Sales Team, Credit Partners, Loan Servicing, customers, legal counsel, and third-party vendors to coordinate efficient, timely closings. The work includes UCC-secured and titled collateral, commercial real estate, construction, and public-sector programs. The role also manages an active pipeline, coordinates closing dates, assists with monthly maturities and collateral exceptions, and helps ensure loan and collateral documentation complies with applicable laws, regulations, policies, and procedures. Before documents are sent for signature, the specialist reviews loan documents and QR workflow items using a standard checklist, records errors and comments, and provides feedback to the Operations Specialist for corrections. The position also identifies training opportunities and documentation gaps to improve customer experience and reduce risk.

Requirements

High school diploma.
At least 1 year of loan processing or closing experience and/or real estate loan or title company experience.
Outgoing personality with strong sales and customer service skills; the role requires calling and constant customer interaction.
Strong written and verbal communication skills.
Organizational skills.
Excellent PC skills, including Microsoft Office.
Ability to interact with internal and external customers to achieve positive results and work in a fast-paced, production environment.
Must be currently authorized to work in the United States on a full-time basis; Huntington will not sponsor applicants for immigration benefits.

Nice To Haves

Experience with Business Banking or commercial closing documentation.
Paralegal certificate.
Associate degree.

Responsibilities

Generate term sheets and commitment letters and communicate with customers.
Order third-party reports and title work, track expenses and fees, and engage legal counsel for trusts, deed restrictions, and unique language.
Collect items required to clear conditions to close and drive deals toward closing.
Provide administrative support to the Business Banking Sales Team and coordinate loan closings through day-to-day client interaction.
Partner with the Sales Team, Credit Partners, Loan Servicing, and third-party vendors to support efficient and timely closings.
Process Business Banking small business loans in preparation for closing within expected service levels.
Obtain collateral reports and information needed to meet credit approval terms and conditions.
Coordinate closing dates with customers and markets while managing an active pipeline.
Assist with monthly maturities and resolution of collateral exceptions.
Stay current on and interpret laws, regulations, policies, and procedures governing loan documentation.
Review loan documents as a subject matter expert and provide the Operations Specialist with feedback on corrections needed.
Review the QR workflow queue and documents before they are sent for signature.
Use the standard review checklist to identify variations or issues and record errors and comments for correction before closing.
Provide feedback on training opportunities and quality gaps to improve documentation, customer experience, and risk management.
Provide exemplary service to Huntington lending customers.