Business Loan Closing Specialist (Pre-Review)

Huntington National Bank•Flint, MI
•Onsite

About The Position

The Business Banking Closing Specialist provides administrative support to the Business Banking Sales Team and coordinates the closing of business loans. The role delivers customer service through day-to-day interaction with clients and works with Sales, Credit Partners, Loan Servicing, and third-party vendors to support efficient, timely closings. It processes small business loans in preparation for closing, obtains collateral reports and other information required by credit approval, and works with UCC-secured and titled collateral, commercial real estate, construction, and public sector programs. The specialist helps drive transactions toward closing by preparing term sheets and commitment letters, communicating with customers, ordering third-party reports and title work, tracking expenses and fees, engaging legal counsel for trusts, deed restrictions, and unique language, and collecting items needed to clear closing conditions. The role coordinates closing dates with customers and markets while managing an active pipeline, and assists with monthly maturities and collateral exceptions. The specialist also supports proper loan and collateral documentation by staying current with relevant laws, regulations, policies, and procedures. As a subject matter expert in document review, the specialist reviews the QR workflow queue and loan documents using a standard checklist before documents are sent for signature, records errors and comments, and provides correction feedback to the Operations Specialist. The role also shares feedback on training opportunities and documentation quality gaps to improve customer experience and reduce risk.

Requirements

  • High school diploma.
  • At least 1 year of loan processing or closing experience and/or real estate loan or title company experience.
  • Strong written and verbal communication skills.
  • Organizational skills.
  • Excellent PC skills, including Microsoft Office software.
  • Ability to interact with internal and external customers to achieve positive results and work in a fast-paced, production environment.
  • Outgoing personality and strong sales and customer service orientation; the role requires calling and constant customer interaction.
  • Currently authorized to work in the United States on a full-time basis; Huntington will not sponsor applicants for immigration benefits.

Nice To Haves

  • Experience with Business Banking or commercial closing documentation.
  • Paralegal Certificate.
  • Associate degree.

Responsibilities

  • Provide administrative support to the Business Banking Sales Team and coordinate business loan closings.
  • Communicate with customers and provide day-to-day customer service throughout the closing process.
  • Partner with Sales, Credit Partners, Loan Servicing, and third-party vendors to facilitate efficient and timely closings.
  • Process small business loans in preparation for closing within expected service levels.
  • Obtain collateral reports and information required to meet credit approval terms and conditions.
  • Generate term sheets and commitment letters.
  • Order third-party reports and title work, track expenses and fees, and engage legal counsel for trusts, deed restrictions, and unique language.
  • Collect items required to clear conditions to close and drive deals toward closing.
  • Coordinate closing dates with customers and markets while managing an active pipeline.
  • Assist with monthly maturities and resolving collateral exceptions.
  • Stay current with and interpret laws, regulations, policies, and procedures related to loan documentation.
  • Review loan documents and the QR workflow queue before documents are sent for signature, using the standard checklist to identify variations or issues.
  • Record document errors and comments and provide correction feedback to the Operations Specialist.
  • Provide feedback on training opportunities and documentation quality gaps to improve customer experience and reduce risk.
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