Loan Operations Specialist IV

CIBC•Chicago, IL
•$69,500 - $90,000•Hybrid

About The Position

Join CIBC’s Loan Services team in a primarily back-office operational role focused on the accuracy, integrity, and quality control of commercial loan records. The role involves reviewing attorney-prepared loan documents, interpreting lending terminology, and validating that information from executed documentation is accurately reflected in core loan systems. The position is hybrid, with two days per week on-site and the remainder remote. It has clear service-level expectations and emphasizes documentation accuracy, operational controls, and post-booking review. The specialist conducts quality assurance reviews of loans entered into systems including ACBS, IBS, SBA, and ASPIRE; compares executed legal documents with system data; and reviews agreements, notes, lease agreements, amendments, and supporting materials. The role also reviews post-booking and post-funding changes, supports commercial loan processing, checks Fast Track Loan documentation, forwards executed packages to the Collateral Team, and issues cashier’s checks in accordance with internal controls. Exposure to syndicated credits is valued.

Requirements

  • At least 3 years of experience in a lending-related role.
  • Strong experience reviewing and interpreting loan documentation, ideally in commercial lending.
  • Ability to review attorney-prepared documents and accurately interpret lending terminology, structures, and conditions.
  • Strong attention to detail and ability to compare information across documents and systems to identify discrepancies.
  • Understanding of operational controls, documentation quality, and service-level expectations.
  • Transferable experience from loan closing, loan servicing, loan operations, or other lending support functions.
  • Demonstrated growth and increased responsibility in the lending field.

Nice To Haves

  • Experience in commercial lending operations.
  • Exposure to syndicated credits.
  • Experience with equipment finance.
  • Familiarity with loan systems such as ACBS, IBS, ASPIRE, and SBA.
  • Experience handling attorney-prepared commercial lending documentation.

Responsibilities

  • Conduct daily quality assurance reviews of loans entered into core loan origination and servicing systems, including ACBS, IBS, SBA, and ASPIRE.
  • Compare executed legal documents with loan system data to verify that relevant information has been accurately captured and booked.
  • Review Credit Agreements, Notes, Lease Agreements, amendments, and supporting materials for completeness and consistency.
  • Interpret loan terms and conditions and validate that critical data elements are correctly reflected in systems.
  • Identify and document discrepancies, and initiate or escalate corrections as needed.
  • Complete quality assurance reviews within established turnaround expectations, including a 10-day SLA.
  • Review and validate post-booking and post-funding changes within a 5-day SLA.
  • Confirm loan record updates are supported by executed documentation and correctly reflected in the applicable system.
  • Ensure changes comply with internal procedures, documentation standards, and regulatory expectations.
  • Support operational processing for commercial lending transactions in a high-control environment.
  • Review Fast Track Loan documentation for completeness and accuracy before downstream processing.
  • Forward fully executed loan packages to the Collateral Team for secure scanning and record retention.
  • Issue cashier’s checks to Loan Operations team members in accordance with established internal controls.
  • Support documentation review for complex commercial credits, including syndicated loan transactions where applicable.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Life insurance
  • Disability and other insurance plans
  • Paid time off, including sick leave, parental leave, and vacation
  • Paid holidays
  • 401(k)
  • Incentive compensation plan and potentially a discretionary bonus
  • Banking benefits
  • Wellbeing support
  • Purpose Day, a paid day off for growth and development
  • MomentMakers social, points-based recognition program
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