Experienced Loan Officer - Consumer Direct

Mutual of Omaha Mortgage•Kansas City, MO

11d•$50,000 - $200,000

About The Position

Mutual of Omaha Mortgage is hiring an experienced Loan Officer for its Consumer Direct team. The company is a full-service lending division offering residential mortgages, refinancing, and specialty loans, with competitive pricing and a broad product line. Loan Officers are trained to listen to customers, build rapport, understand and analyze their financial situations, and provide financial solutions suited to their specific needs. The role involves handling inbound calls and a high volume of phone calls, identifying customer goals, negotiating, and closing loans. Compensation includes commissions and a state or local minimum-wage base hourly rate; the posting says average income for a Senior Loan Officer is typically $50,000 to $200,000 annually.

Requirements

Energetic and outgoing, with excellent communication skills and the ability to be persuasive.
Good character and integrity.
Ability to connect quickly with consumers and build rapport with potential clients.
Exceptional written and verbal communication skills, including strong follow-up capabilities.
Comfortable taking inbound calls.
Strong ability and passion for closing deals and negotiating.
Ability to identify customer goals and objectives quickly.
Motivated by the opportunity for advancement.
Flexible and adaptable, able to learn and react quickly in a fast-paced environment and multitask.
Strong sense of urgency and initiative.
Ability to handle a high volume of phone calls.
Basic computer skills and data entry.

Nice To Haves

Sales experience preferred.
College degree preferred, but not mandatory.

Responsibilities

Listen to customers and build rapport.
Understand and analyze customers' full financial situations.
Identify customers' goals and objectives and provide appropriate financial solutions.
Handle inbound calls and a high volume of phone calls.
Follow up with potential customers.
Negotiate and close deals.

Benefits

Paid sick time: 40 hours after 90 days of employment, with state sick-time requirements added as needed.
Nine paid holidays and one floating cultural celebration day.
Multiple PPO medical plans and an HDHP-eligible plan.
Dental coverage.
Vision coverage.
Company-paid life insurance.
Optional life insurance.
Flexible spending account.
Pet insurance.
401(k) with a generous employer match.
Free legal services.
Employee loan program.