Loan Officer (Full Cycle)
About The Position
The Full Cycle Loan Officer manages the entire loan process from initial client contact through closing and post-closing follow-up. The role evaluates borrower eligibility, structures loan and grant solutions, guides clients through documentation requirements, performs underwriting analysis, and helps ensure timely closings across state-funded and internally administered housing and lending programs. The Loan Officer serves as the primary client contact and provides customer service throughout the loan lifecycle. The role also maintains accurate, complete, and compliant applicant files and program records, following applicable federal, State, and company regulations. Other reasonably related duties may be assigned.
Requirements
- Bachelor’s degree in Finance, Business, Accounting, or a related field.
- Active NMLS license required.
- Minimum of 3 years of experience in lending.
- Strong understanding of automated and manual underwriting processes.
- Demonstrated ability to analyze credit, income, assets, and other borrower documentation.
- Experience calculating debt-to-income (DTI), loan-to-value (LTV), and other key risk ratios.
- Strong written and verbal communication skills.
- Proficiency in Microsoft 365, including Outlook, Teams, Excel, Word, SharePoint, and Copilot.
- Exceptional organizational skills and ability to manage multiple active files, priorities, and deadlines.
- Detail-oriented, with the ability to work independently and collaboratively on teams.
- Ability to work select evenings and weekends, approximately 1–2 times per month.
- Obtain NeighborWorks® America certifications within 1 year of employment.
Responsibilities
- Manage a pipeline of loan and grant applications from initial inquiry through eligibility review, underwriting, approval, closing, disbursement, and post-closing activities.
- Perform underwriting analysis of income, assets, liabilities, credit history, repayment capacity, debt-to-income ratios, loan-to-value considerations, property information, and other applicable factors.
- Review program-specific documentation, including contractor estimates, scopes of work, property documentation, environmental review materials, closing documents, and other required records.
- Identify and resolve documentation deficiencies, discrepancies, and eligibility issues with clients, contractors, internal staff, and other parties as needed.
- Prepare clear and accurate credit memoranda documenting borrower eligibility, financial analysis, proposed use of funds, exceptions, and recommendations for approval or decline.
- Respond to underwriting and management review comments, revise analyses as necessary, and advance completed credit recommendations through the approval process.
- Maintain accurate program trackers, pipeline records, communication logs, funding records, and file status information.
- Maintain accurate, complete, and compliant applicant files, ensuring required documentation is current and properly maintained in accordance with applicable federal, State, and company regulations.
- Serve as the primary point of contact for clients and provide customer service throughout the loan lifecycle.
- Perform other reasonably related duties as assigned.
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What This Job Offers
Job Type
Full-time
