Loan Officer Outside Sales

Primary Residential Careers•Salt Lake City, UT

About The Position

The Loan Officer proactively solicits new residential mortgage clients and develops a strong network of business referrals. The role analyzes borrowers’ financial and credit information to assess creditworthiness and repayment prospects, identifies mortgage products suited to customer needs, and provides advice about available financial products. The Loan Officer originates sales through direct outreach, in-person client meetings, referral development, and marketing activities, and supports applications through collection and review of required information and documentation. The position develops product knowledge, maintains current understanding of mortgage and real estate developments, and provides origination services in the state of licensure. It also coordinates with clients, internal support staff, and external service providers to facilitate timely closings. Employees are expected to follow company policies and applicable mortgage and fair lending requirements, maintain customer care and privacy, work collaboratively, and meet performance expectations. Extended hours may be required.

Requirements

Ability to communicate clearly and effectively.
Ability to use a computer and maintain a work schedule.
Ability to perform effectively in an office setting.
Ability to comprehend and analyze financial information.
Exceptional customer service skills and strong attention to detail.
Excellent written and verbal communication skills.
Strong computer skills, including working knowledge of MS Office.
Ability to communicate and present complex financial information and respond to questions from applicants, support staff, and management.
Ability to pass a required background check.
Compliance with applicable mortgage and fair lending laws and regulations and PRMI policies.

Nice To Haves

Sales experience in the mortgage industry.
Familiarity with mortgage processes, procedures, rules, regulations, and compliance.
Established contacts and referral list within the real estate and mortgage industries.

Responsibilities

Proactively solicit residential mortgage clients and originate sales by contacting prospective clients.
Develop and maintain referral sources and cultivate relationships with realtors, builders, bankers, financial advisors, agents, brokers, and other potential referral partners.
Spend at least one or two hours a day, two or more times a week, outside the office originating loans.
Meet prospective clients away from PRMI offices and meet clients in person to sell mortgage loan products and packages.
Use telephone, mail, and email as adjuncts to in-person client contacts.
Obtain credit information and documentation needed for loan applications, and request supporting documents based on investor guidelines.
Engage in marketing and promotional activities supporting personal sales.
Develop PRMI product knowledge and recommend mortgage products that match client needs.
Collect and analyze customer information concerning income, assets, investments, debts, credit, and collateral property value.
Determine which financial products best meet customer needs and circumstances, and explain the advantages and disadvantages of available products.
Exercise independent judgment and discretion in financial decisions affecting PRMI’s business objectives and customers’ interests.
Complete continuing education on time and stay current on local real estate and mortgage industry developments and trends.
Provide loan origination services in the state of licensure.
Maintain business relationships with referral clients and develop new mortgage lending opportunities.
Coordinate and communicate with clients, in-house support staff, and external service providers to facilitate timely closings.
Follow employee handbook policies, privacy and information security guidelines, delegated authorities, applicable procedures, mortgage and fair lending laws, and PRMI policies.
Maintain customer care, protect client and employee privacy, work effectively with colleagues, and complete quality work within deadlines.
Maintain eligibility for FLSA classification as Outside Sales Exempt and complete the bi-annual certification process.