Loan Originator - Outside Sales

Gold Star Mortgage•Grand Rapids, MI

About The Position

The Loan Originator (Outside Sales) serves as Gold Star’s representative in the community and helps customers identify suitable mortgage and other financial products. The role focuses on providing personable, friendly service in the field while developing business and client relationships. Success requires motivation, self-discipline, customer service, and the ability to build relationships through in-person sales. The position is regular and may be full-time or part-time. Compensation is commission and/or a recoverable draw against commission, depending on experience. The role involves frequent field travel, generally within a 50-mile radius of the employee’s base of operations.

Requirements

  • High school diploma or equivalent.
  • At least three years of mortgage lending experience, with demonstrated success developing relationships through in-person B2B sales.
  • Verifiable track record of recent successful purchase and referral-based sales volume.
  • Exceptional attention to detail and strong organizational skills.
  • Strong work ethic and time-management skills.
  • Ability to perform well under pressure.
  • Strong oral and written communication skills.
  • Completion of required licensing prerequisites and requirements.

Nice To Haves

  • Associate’s degree from an accredited college.
  • Prior experience with Encompass.

Responsibilities

  • Source business through in-person meetings with realtors, financial planners, and other partners.
  • Develop a clientele base through lunch-and-learns, seminars, presentations, and open houses.
  • Give group presentations introducing new products and services.
  • Visit clients at closing to help ensure a smooth and compliant transaction.
  • Determine which financial products best meet customers’ needs and circumstances, and explain their advantages and disadvantages.
  • Negotiate loan rates and terms on behalf of consumers and apply borrowers’ credit profiles to loan scenarios to provide financial options.
  • Consult with prospective borrowers about their financial objectives and goals, review and analyze credit and financial data, and pre-qualify applicants.
  • Maintain knowledge of technical and evolving underwriting and lending guidelines and investor regulations, and use product knowledge to help borrowers understand those guidelines.
  • Present financial product options and alternatives, explain rates and terms clearly, and answer questions about the financing process.
  • Monitor loan progress and work closely with processors, underwriters, and staff.
  • Attend and complete required training; maintain knowledge of lending policies, procedures, guidelines, and regulations; and complete licensing prerequisites and requirements.
  • Provide customer service.
  • Complete other duties as assigned.
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