Loan Officer

Mid Oregon Credit Union • Bend, OR

5d • Onsite

About The Position

The Loan Officer serves credit union members by telephone, mail, walk-in, and at special events. The role provides account and loan services, including opening new accounts; processing, approving, and disbursing loan applications; analyzing credit reports and tax forms; and recommending appropriate credit union products and services to members. Other duties may include title documentation, filing, assisting the Collector with delinquent accounts, insurance tracking, and other assigned duties.

The position is based at the East Bend Branch. The typical schedule is 8:15 a.m. to 5:15 p.m. Monday through Thursday and 9:15 a.m. to 6:15 p.m. Friday. Starting salary is based on experience.

The work is performed in an office environment with average noise from computers, printers, scanners, phones, and conversations. Winter weather in Central Oregon may affect travel, and seasonal fires may affect air quality.

Requirements

• Pleasant, friendly demeanor and ability to greet members and make them feel comfortable.
• Superior sales techniques and telephone expertise.
• Strong organization and decision-making skills.
• Ability to understand and retain complex information about credit union products and services and recommend them appropriately to build member relationships.
• PC proficiency in a Windows environment, including keyboard competence.
• Ability to meet the physical demands of the role, including extended periods of sitting, standing, talking, and listening; repetitive typing and writing; and occasional lifting up to 35 pounds.

Responsibilities

• Serve members by telephone, mail, walk-in, and at special events.
• Open new accounts and provide account services.
• Process, approve, and disburse loan applications.
• Analyze credit reports and tax forms.
• Recommend credit union products and services suited to members.
• Perform title documentation and filing as needed.
• Assist the Collector with delinquent accounts as needed.
• Track insurance as needed.
• Perform other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Life, disability, and AD&D coverage
• Employee Assistance Program (EAP)
• Aflac
• 401(k) with matching
• Paid vacation
• Paid sick leave
• Paid floating holiday
• Paid volunteer hours

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed