Loan Officer Assistant/Processor

Primary Residential Careers•Miramar, FL

10d•Onsite

About The Position

This role serves a dual purpose, encompassing both Loan Officer Assistant and Processor responsibilities. The Loan Officer Assistant aspect focuses on supporting the loan officer and processor with workflow management for each transaction. This includes tasks such as collecting necessary documentation, following up with title and insurance companies, and providing status updates to various parties involved in the transaction, including realtors, builders, sellers, and borrowers. The Processor aspect involves working directly with clients to gather and verify employment and financial data to complete mortgage loan applications. This includes contacting applicants to collect financial information, ordering appraisals and titles, verifying data accuracy, clearing underwriting conditions, and submitting applications to underwriters. The role requires close communication with loan officers, closers, and underwriters to ensure the smooth completion of mortgage transactions.

Requirements

Basic reading, writing, and arithmetic skills
Strong attention to detail
Excellent customer service skills
Strong communication skills, both written and oral
Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions
Ability to multi-task
Knowledge of Microsoft Excel and Microsoft Word
Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.)
Ability to multi-task and manage time efficiently
Knowledge of Microsoft Office and telephone protocol
Ability to communicate clearly and effectively
Utilize a computer
Maintain a work schedule
Effectively perform in an office setting
Compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies.

Nice To Haves

Knowledge of conventional, FHA, and VA loan products and Non QM products
Encompass experience preferred
Experience disclosing files and completing itemization
Monitoring loan milestones, deadlines, rate locks, and closing dates and stagnant files
Ability to type 50 wpm
Reporting Skills
Administrative Writing Skills
Process Management
Organization
Analysis
Professionalism
Problem Solving
Supply Management
Inventory Control

Responsibilities

Assist the loan officer and processor with the workflow on each transaction.
Chase documents and follow up with title and insurance companies.
Provide status updates to realtors, builders, sellers, and borrowers.
Assist the processor with sending Loan Status Gram emails/faxes to all pertinent loan parties.
Attend processor meetings with management to report the progress of each loan projected to fund in a given month.
Assist the Loan Officer with scheduling pre-qualification and application appointments.
Assist the Loan Officer with scheduling business development calls/appointments with realtors, builders, and qualifying brokers.
Assist the Loan Officer with post-closing markets.
Assist the Loan Officer with inputting loans into databases.
Collect and verify employment and financial data to complete mortgage loan applications.
Contact applicants by telephone, email, or in-person meetings to gather financial information, including employment situation, salary, assets, financial status, current debts, and current expenses.
Order appraisal and title.
Assist in loan application completion.
Receive data needed to verify employment length, financial statement accuracy, and collateral asset values.
Clear underwriting conditions and review closing conditions.
Submit application and conditions to the underwriter.
Contact and communicate with loan officers, closers, and underwriters to complete mortgage transactions.