Assistant Business Officer/ Assistant Loan Processor

Industrial and Commerce Bank Of China USA NA•Alhambra, CA

9d•$50,000 - $65,000•Onsite

About The Position

The Assistant Business Officer performs administrative duties, primarily processing, validating, and closing mortgage loans accurately and on time. The role also develops new business and supports Mortgage Loan Officers (MLOs) in expanding a high-quality loan portfolio. It is based in person at a bank office or branch and involves using the Bank’s computer systems and working interactively with colleagues. Travel is not required.

Requirements

1–2 years of mortgage loan processing experience.
Thorough understanding of residential product and program guidelines, conditions required for approval, and Fannie Mae-specific guidelines.
Knowledge of federal and state regulatory requirements for residential lending.
Excellent written, verbal, and interpersonal communication skills.
Strong time-management and organizational skills.
Ability to prioritize tasks to meet closing deadlines.
Ability to perform services in person at a bank office or branch, access the Bank’s computer systems, and work interactively with co-workers.
Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience.
1–3 years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret documents such as operating and procedure manuals and write routine reports and correspondence.

Nice To Haves

Fluency in Cantonese or Mandarin and English.

Responsibilities

Set up loan files in the loan origination system and verify the accuracy of entered loan data.
Review loan applications and incoming documents for compliance and loan eligibility; clarify information or obtain additional documents as needed.
Follow up on outstanding documentation to ensure it is received within turnaround-time standards.
After receiving appraisal reports, validate loans in an automated underwriting system, such as Desktop Underwriter, and submit them to underwriting within required time frames.
Ensure regulatory requirements are met when processing approved, cancelled, and declined loan applications.
Maintain positive and open communications with MLOs, underwriters, and funders.
Enter loan information into ICBC’s credit processing system in accordance with company policies.
Handle customer inquiries and provide good customer service.
Develop new customers and cross-sell banking products and services to generate business.
Perform other duties assigned by management in accordance with company policies and state and federal guidelines.