Loan Documentation and Processing Intermediate Associate Analyst

Citi • New Castle, DE

2d • $61,870 - $86,330 • Onsite

About The Position

The Loan Documentation and Processing Intermediate Associate Analyst is a developing professional role that applies specialty knowledge and industry standards to loan documentation and processing. The role involves analytical thinking, data analysis, communication of complex or sensitive information, and close collaboration with the team and related business areas. The position has a moderate, direct impact on core business activities through the quality and timeliness of its service. The individual is expected to be accountable, ethical, results-oriented, trustworthy, and credible.

The role manages the preparation and review of loan documentation and supports a variety of loan-process activities, including independently processing and closing loans in a complex loan operations environment. It handles most loan-related problems independently, exercises judgment in interpreting information and policies, and supports reporting, risk controls, process improvements, and product or platform changes. The analyst also works with internal stakeholders and external customers, and may provide informal guidance or on-the-job training to new team members. Other job-related duties may be assigned as required.

Requirements

• 2–5 years of relevant experience.
• Basic knowledge of business processes, systems, and tools used in the loan process.
• Understanding of loan processes, procedures, products, and services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Ability to identify, mitigate, manage, resolve, and escalate risks and issues.
• Reasonable awareness of risk types, policies, control measures, and processes.
• Ability to comply with applicable laws, rules, regulations, and policies.
• Bachelor’s/University degree or equivalent experience.

Nice To Haves

• Loan IQ experience or knowledge is preferred.

Responsibilities

• Prepare and review loan documentation and support tasks related to the loan process.
• Independently process and close loans in a complex loan operations environment.
• Apply industry and business standards and practices to loan documentation processes.
• Resolve most loan-related problems independently and interpret policies, guidelines, or processes when addressing complex issues.
• Interpret data, prepare reports, present findings to management, and recommend resolutions based on trends and facts.
• Design and analyze complex reports related to loan documentation processes to meet management requirements and support control activities.
• Participate in and support projects and process-improvement initiatives.
• Interpret data and make recommendations concerning new products, services, and upgraded platforms for loan documentation and processing functions.
• Identify policy gaps and formulate policies to streamline related work processes.
• Reduce risk and errors by following procedural, audit, and control requirements; serve as a checker for systematic transactions as a last line of defense.
• Escalate and resolve inquiries and issues related to loan documentation in a timely manner.
• Coordinate with the team and related areas to accomplish sub-unit objectives.
• Provide informal guidance and on-the-job training to new team members.
• Work with the team and internal stakeholders to meet client needs and interact directly with external customers to explain or share information.
• Assess risk in business decisions, protect the firm’s reputation and assets, comply with applicable laws, rules, regulations, and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including planned vacation time, unplanned sick leave, and paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level