The Retail Documentation Specialist manages the loan document preparation process in a centralized loan documentation department. The role reviews and drafts a wide variety of documents for mortgage and commercial loans, loan servicing actions, and legal matters, helping expedite processing. The specialist prepares documentation independently for moderately complex loans and works with general direction on more complex loans. The position works under the limited direction of the Regional Documentation Manager and makes independent decisions. The role involves examining loan transactions, resolving discrepancies, confirming that approved controls and closing conditions are reflected in final documents, and coordinating with lenders, underwriters, and support staff to obtain clarification and supporting materials. It also includes reviewing entity, trust, appraisal, title, and lien-search records; preparing documents to authorize transactions and perfect American AgCredit’s lien position; drafting escrow instructions and loan conditions; and supporting branch personnel with inquiries and documentation deficiencies. The position requires a high school diploma plus at least two years of post-high-school education, and three years of experience documenting mortgage and/or commercial loans, title company record searching, and/or escrow work. Work is performed in a typical office setting, with extended periods sitting at a desk and using a computer. The role is primarily during established business hours, with occasional evening and/or weekend work possible. Part-time remote/hybrid employees work partly remotely and partly onsite, coordinating onsite needs with their managers.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED