Loan Documentation & Processing Associate Analyst

Citi•New Castle, DE
•$48,840 - $68,160

About The Position

The Loan Documentation & Processing Associate Analyst is a developing professional role that applies specialty knowledge to monitor and assess processes and data. The role integrates established knowledge in loan documentation and processing with a basic understanding of related industry practices. It requires understanding how the team works with others, developing knowledge of industry standards, and communicating information concisely and appropriately to diverse audiences. The position has a limited but direct impact on the business through the quality of its work, with impact primarily within its own team. The role prepares and reviews loan documentation and supports a range of loan-process tasks. It independently processes and closes loans in a complex loan operations environment, performs day-to-day transactional processing, helps manage risks and controls, and interacts with external customers and other counterparties. The associate analyst also analyzes loan documentation reports, investigates processing issues, and contributes to improvements in processes and controls. Other job-related duties may be assigned as required.

Requirements

  • 0–2 years of experience.
  • Basic knowledge of business processes, systems, and tools used in the loan process.
  • Understanding of loan processes, procedures, products, and services.
  • General awareness of managing, preparing, and reviewing loan documentation.
  • Ability to identify, mitigate, manage, resolve, and escalate risks and issues.
  • Awareness of risk types, policies, control measures, and processes.
  • Ability to comply with applicable laws, rules, and regulations and adhere to policies.
  • Accountability, ethical conduct, results orientation, trustworthiness, and credibility.
  • Ability to exchange information concisely and logically while considering audience diversity.
  • Intermediate understanding of products and processes and how the role's duties integrate with those of the team and closely related teams.
  • Excellent knowledge of bank-related systems.

Responsibilities

  • Prepare and review loan documentation and support a variety of loan-process tasks.
  • Independently process and close loans within a complex loan operations environment.
  • Perform day-to-day loan transactional processing, which may include booking cash transactions and payments, loan reconciliations, general ledger entries, and complex calculations.
  • Interact with counterparties regarding positions, outstanding balances, or claims.
  • Support a broad and/or diverse array of products and services, including related risk and control activities.
  • Follow established procedures to investigate and resolve problems related to loan documentation and processing.
  • Recommend process improvements to management and assist with implementing improvements.
  • Resolve problems by identifying and selecting solutions using acquired technical experience and established precedents.
  • Design and analyze moderately complex loan documentation reports to meet management requirements, support control activities, and support product or service launches.
  • Analyze factual information to make evaluative judgments and assist with loan documentation process improvements.
  • Minimize risk by understanding procedural requirements, monitoring errors, suggesting ways to reduce them, and adhering to audit and control policies.
  • Manage and escalate loan-processing requests and issues in a timely manner.
  • Interact directly with external customers to explain or disseminate information.
  • Use communication, diplomacy, and interpersonal skills to exchange potentially complex or sensitive information with colleagues and stakeholders, with sensitivity to audience diversity.
  • Assess risk in business decisions, protect the firm's reputation and assets, comply with applicable laws, rules, regulations, and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k).
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off, including vacation, sick leave, and paid holidays.
  • Potential discretionary and formulaic incentive and retention awards for eligible employees.
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