Loan Documentation and Processing Intermediate Associate Analyst

Citi•New Castle, DE
•$61,870 - $86,330

About The Position

The Loan Documentation and Processing Intermediate Associate Analyst is a developing professional role that combines in-depth specialty knowledge with a solid understanding of industry standards and practices. The role applies analytical thinking and data analysis methodologies, communicates potentially complex or sensitive information, and works with the team and related areas to meet subfunction objectives. The quality and timeliness of the work affect the effectiveness of the team and closely related teams. The individual is expected to be accountable, ethical, results-oriented, trustworthy, and credible. The role manages the preparation and review of loan documentation and supports related loan-process activities, including independently processing and closing loans in a complex loan operations environment. It addresses most loan-related problems independently, interprets policies and processes, analyzes data and reports, recommends resolutions, supports process improvements and product or platform changes, and helps identify policy gaps. The role also supports risk reduction and control activities, escalates and resolves inquiries, provides informal guidance to new team members, and works with internal stakeholders and external customers. Other job-related duties may be assigned as required.

Requirements

  • 2–5 years of relevant experience.
  • Basic knowledge of business processes, systems, and tools used in the loan process.
  • Understanding of loan processes, procedures, products, and services.
  • General awareness of managing, preparing, and reviewing loan documentation.
  • Ability to identify, mitigate, manage, resolve, and escalate risks and issues.
  • Reasonable awareness of risk types, policies, control measures, and processes.
  • Ability to comply with applicable laws, rules, regulations, and policies.
  • Bachelor’s/University degree or equivalent experience.

Responsibilities

  • Prepare and review loan documentation and support a variety of tasks related to the loan process.
  • Independently process and close loans in a complex loan operations environment.
  • Apply knowledge of loan documentation industry and business standards and practices.
  • Resolve most loan-related problems independently and interpret policies, guidelines, and processes when addressing complex issues.
  • Use judgment when interpreting data, preparing reports, and presenting findings to management.
  • Recommend resolutions based on identified trends and facts.
  • Design and analyze complex reports, often related to loan documentation processes, to meet management requirements and support control activities.
  • Participate in and support projects and process improvement initiatives.
  • Interpret data and make recommendations concerning new products, services, and upgraded platforms for loan documentation and processing functions.
  • Identify policy gaps and formulate policies to streamline related work processes.
  • Reduce risk by applying procedural requirements, proposing solutions to reduce errors, adhering to audit and control policies, and checking systematic transactions as a last line of defense.
  • Escalate and resolve inquiries and issues related to loan documentation in a timely manner.
  • Work with the team and related areas to accomplish subunit objectives.
  • Provide informal guidance and on-the-job training to new team members.
  • Work with the team and internal stakeholders to meet client needs.
  • Interact directly with external customers to explain or disseminate information.
  • Assess risk in business decisions, safeguard the firm's reputation and assets, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Life insurance
  • Accident insurance
  • Disability insurance
  • Wellness programs
  • Paid time off, including vacation and sick leave
  • Paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards
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