Loan Compliance Coordinator

Carter Bank•Martinsville, VA

2d•$21 - $36

About The Position

The Loan Compliance Coordinator assists Carter Bank in adhering to applicable state and federal regulations, with a focus on consumer lending operations. The position supports the development, implementation, monitoring, and training needed to ensure the bank’s associates, products, services, and processes meet regulatory compliance requirements. The coordinator provides day-to-day compliance guidance to the lending area, conducts monitoring reviews, reports findings and recommends improvements, supports lending-related projects and regulatory change management, and helps maintain the bank’s Compliance Management Program. The role also assists with policy and procedure reviews, external audits and regulatory examinations, and complaint processing. Candidates may be located anywhere within Carter Bank’s footprint in Virginia or North Carolina.

Requirements

High school diploma or equivalent required.
Prior experience assisting in regulatory compliance, including monitoring tests, transaction reviews, and identification of control weaknesses.
Ability to balance regulatory and practical knowledge and experience when advising others.
Complete the ABA Lending Certification program within three years.
Intermediate understanding of lending regulations including HMDA, Flood, ECOA, TILA, TRID, RESPA, SAFE Act, FCRA, and UDAAP.
Intermediate verbal and written communication skills.
Intermediate data analysis skills.
Intermediate organizational skills.
Basic project management skills.
Intermediate collaboration skills.
Intermediate time management skills.
Intermediate proficiency with Microsoft Office, especially Word, Excel, and Outlook.
Ability to stand, walk, bend, and stoop; sit at a desk for extended periods and use a computer; and occasionally move or lift up to 10 pounds.
May be asked to work supplemental hours periodically; limited travel may be required occasionally during and after business hours.

Nice To Haves

Associate degree or equivalent work experience.
Prior banking experience.

Responsibilities

Follow the four pillars of the Compliance Program: policies and procedures, monitoring, training, and a comprehensive Consumer Complaint Program.
Serve as the primary contact for day-to-day lending compliance questions and provide practical knowledge of consumer lending regulations.
Identify and resolve compliance issues, escalating them to the Compliance Director as appropriate.
Perform monitoring reviews and prepare reports describing out-of-compliance situations and recommending corrective improvements.
Serve as the compliance liaison for lending projects, including new software, forms, and processes.
Review and approve marketing materials related to lending.
Implement regulatory change management plans as lending regulations change.
Assist with maintaining and enhancing the Compliance Management Program to support compliance with FDIC acceptable standards.
Liaise with managers and staff to support implementation of compliance policies and procedures.
Assist the Compliance Director with the annual review of bank policies and procedures for compliance with banking regulations.
Assist the Compliance Director in maintaining the risk-based monitoring program for bank products and services.
Serve as needed as a liaison for external compliance audits and regulatory agency examinations.
Assist with processing complaints as needed.