Loan Closing Coordinator I

Redwood Credit Union•Napa, CA

About The Position

Redwood Credit Union is seeking a Loan Closing Coordinator I to support lending departments’ closing and funding processes, particularly in Mortgage Lending. The role works independently and as part of a team to facilitate loan closings, including creating and reviewing closing documents. It requires entry-level skill in checking documents for completeness and accuracy and balancing funding transactions in partnership with title companies. The coordinator prepares and remits closing documents to closing agents, checks compliance with applicable regulations and guidelines, validates executed documents, resolves documentation errors, reviews disclosures and settlement statements, initiates wire transfers, and enters funding data into loan origination and core banking systems. The role also addresses post-closing issues, supports delivery of loan packages to investors, backs up lending phone queues, and responds to basic loan-status inquiries. The position requires basic knowledge of mortgage lending, RESPA and TRID, investor guidelines, and compliance requirements. The ideal candidate has education and experience equivalent to a high school diploma and at least two years of related lending closing or funding experience. Compensation starts at $24.00–$31.00 per hour, commensurate with experience. The work environment is indoors, with most time spent sitting at a desk. Visa transfers and sponsorships are not offered for this position.

Requirements

Basic knowledge of mortgage lending guidelines and regulations.
Clear understanding of RESPA and TRID regulatory requirements.
Basic knowledge of investor guidelines, preferably Fannie Mae, and compliance requirements.
Ability to work in a fast-paced environment, show initiative, and prioritize multiple tasks effectively.
Strong attention to detail.
Experience creating residential loan closing documents.
Effective verbal and written communication skills.
Ability to establish and maintain effective working relationships with a diverse group, including vendors and Credit Union team members.
Ability to act independently and confidentially, using discretion and tact.
Ability to analyze situations and recommend workable solutions.
Ability and desire to work in a team environment.
Education and experience equivalent to a high school diploma.
At least two years of related closing or funding experience in the lending industry.

Nice To Haves

Experience with Accenture Mortgage Cadence and/or Episys Symitar platforms.
Knowledge of Fannie Mae investor guidelines.

Responsibilities

Prepare and remit accurate loan closing documents to closing agents.
Ensure supplemental documents and underwriting stipulations are included.
Review loan documents for completeness, accuracy, and compliance.
Apply TRID regulations, including timing and accuracy requirements for Loan Estimates and Closing Disclosures.
Maintain compliance with RCU policies, investor guidelines such as Fannie Mae, and regulatory changes.
Validate executed loan documents for proper signatures, notary information, and title compliance.
Resolve documentation errors and ensure fee tolerance compliance.
Review and approve Closing Disclosures and Settlement Statements for accuracy.
Issue final Closing Disclosures when needed and initiate wire transfers.
Enter funding data into loan origination and core banking systems.
Address post-closing issues and support delivery of loan packages to investors.
Provide backup support for lending phone queues.
Respond to basic inquiries from members and interested parties regarding loan status.

Benefits

Medical insurance
Dental insurance
Vision insurance
Mental health offerings
Employee performance incentive plan
Performance-based merit increases
401(k) program with employer match
Competitive paid time off accrual
11 paid company holidays
Birthday off
Discounts on RCU collateral auto loans, recreational or boat loans, Visa and line-of-credit loans
0% interest loans for certain immigration-related expenses, naturalization expenses, and garment, fitness, or home-office equipment
100% financing for employee-purchased homes