Loan Assistant

United Bank NWA•Rogers, AR

2d•Onsite

About The Position

The Loan Assistant supports the daily flow of work and information needed to prepare loans for closing and assist customers. The role ensures compliance with applicable regulations and bank policies and procedures, and maintains accurate, complete loan files. The position assists with commercial and consumer loan processing, loan closings, collateral documentation, loan transactions, reporting, and customer service. It also supports managers with special projects, promotes bank products and services, and represents United Bank professionally. Work is performed in an office environment.

Requirements

High school diploma or equivalent.
One year of experience as a commercial loan assistant.
Two years of experience in banking or finance.
High level of computer skills, including Microsoft Office.
Working knowledge of federal and state regulations affecting banking functions.
High attention to detail.
Ability to work in a fast-paced, deadline-driven environment and to multitask.
Strong initiative and advanced organizational and time-management skills.
Ability to communicate courteously and professionally with customers, vendors, and colleagues.
Desire to work in a team environment and support the Bank with a positive attitude.
Ability to foster the Bank's core values of Do the Right Thing, Respect, Positivity, Innovation, Teamwork, and Accountability.

Nice To Haves

Some college preferred.

Responsibilities

Assist loan officers with processing commercial and consumer loans while ensuring compliance.
Gather documents and complete forms and checklists to prepare loan closing packages; confirm required documentation is included and internal procedures are followed.
Ensure customer identification program (CIP) procedures are followed and files contain CIP data.
Order appraisals and title work, and coordinate with title companies regarding title commitments, closing disclosures, settlement statements, and title policies.
Review loan documents, including RESPA and Regulation Z disclosures, for accuracy before closing.
Conduct loan closings or coordinate closings with title companies.
Verify documents are properly executed and returned to the Bank after closing.
Complete HMDA forms and supporting data when required.
Obtain and review reports with lenders, including technical exceptions, past-due loans, and maturing loans.
Process loan transactions, including payments and advances, and ensure funds are transferred to or from customer accounts properly.
Register vehicle titles and file UCCs, mortgages, assignments, and other required collateral documentation.
Monitor Teslar for technical exceptions, contact customers, and send exception letters as needed.
Request maintenance on loan and/or CIF accounts in the core system as needed.
Order payoff statements from other financial institutions.
Handle customer service calls, provide accurate information, and deliver excellent service.
Assist the Loan Operations Manager or Loan Administration Manager with special projects as needed.
Promote and refer United Bank products and services and establish business relationships when possible.
Represent United Bank positively and professionally.
Perform other duties as assigned.