Full Time - Loader/Cart Associate - Opening

Lowe's Home Centers•Tyler, TX

About The Position

The Loader/Cart Associate provides customer service throughout the store by helping customers locate, select, carry, and load merchandise; answering questions; supporting checkout, fulfillment, and customer assistance; and preparing customer and contractor orders. The role uses power equipment and store technology safely to move, stage, and load merchandise, replenishes and down stocks products, supports large-order fulfillment, collects carts, and helps keep the store and parking lot clean, organized, and safe. The associate follows Lowe’s safety procedures, reports hazards and security concerns, and performs other duties as assigned. For the Pro-focused Loader role, the associate supports Pro customer relationships from arrival through order completion, assists with staging and loading, remains available in the Pro loading area, responds promptly to loading requests, and supports Pro program enrollment. The role maintains standards in the parking lot and under the Pro canopy and loads orders accurately and safely. For the Garden Center-focused Loader role, the associate helps customers and associates with loading and order completion, remains available in the loading area, supports accurate fulfillment of large orders, and works with the Garden Center Department Supervisor to ensure orders are staged and ready for pickup. Required power equipment and spotter training supports safe loading practices.

Requirements

Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
Six months of experience using common retail technology, such as smartphones and tablets.
Ability to obtain sales-related licensure or registration as may be required by law.

Nice To Haves

High school diploma or GED.
Six months of retail experience.
Six months of experience as a Loader at a home improvement or hardware retailer.
Six months of retail merchandising experience, including zone recovery, stocking, down stocking, facing or fronting product, pricing, maintaining signage, and housekeeping.
Six months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

Provide customer service according to Lowe’s policies, procedures, and programs.
Help customers locate, select, carry, and load merchandise and answer customer and associate questions.
Support checkout, fulfillment, and customer assistance needs throughout the store.
Pull, stage, and accurately prepare customer and contractor orders.
Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
Down stock and replenish merchandise to maintain in-stock conditions.
Support large-order fulfillment while maintaining product quality and accuracy.
Collect carts and help maintain clean, organized, and safe work areas in the store and parking lot.
Report safety hazards, theft, and security concerns to management or Asset Protection.
Operate store equipment as needed for the role and department, such as Zebra phones, telephones, paging systems, copiers, computers, CCTV systems, key cutters, panel saws, paint mixers, flooring cutters, and compactor balers.
Communicate product, stock, special-order, warranty, and Lowe’s program information and provide project guidance when needed.
Follow Lowe’s safety policies, including proper use of power equipment, spotters, and safety devices.
For Pro roles, support Pro customer relationships, assist with loading and order fulfillment, remain available in the Pro loading area, respond to loading requests, and support enrollment in MyLowe’s Pro Rewards and Pro Credit offerings.
For Pro roles, maintain standards in the parking lot and under the Pro canopy and load orders accurately while maintaining product quality and safety.
For Garden Center roles, assist with loading and order completion, remain available in the Garden Center loading area, and support accurate, safe fulfillment of large orders.
For Garden Center roles, partner with the Garden Center Department Supervisor to ensure customer orders are staged and ready for pickup.
Complete required power equipment and spotter training for applicable Loader roles.
Perform additional duties as assigned.